Naslov
THE NEED TO IMPLEMENT NEW SKILLS IN THE TOURISM SECTOR

Autori
Bušelić, Marija ; Banko, Danijela

Vrsta, podvrsta i kategorija rada
Radovi u zbornicima skupova, cjeloviti rad (in extenso), znanstveni

Izvornik
Economic and Social Development 72nd International Scientific Conference on Economic and Social Development Development – "Digital Transformation and Business" / Zavrl, Irena ; Vukovic, Dijana ; Cerovic Ljerka - Varaždin : VADEA, 2021, 74-85

Skup
72nd International Scientific Conference on Economic and Social Development

Mjesto i datum
Varaždin, Hrvatska, 30.09.2021. - 01.10.2021

Vrsta sudjelovanja
Predavanje

Vrsta recenzije
Međunarodna recenzija

Ključne riječi
ourism sector, skills, employers, educational institutions

Sažetak
The aim of this paper is to determine whether there is a gap between what vocational education institutions in this sector provide, in terms of knowledge and skills, and the knowledge and skills that are really sought after in tourism by employers. For shaping and presenting the results of the research, the usual qualitative and appropriate quantitative (statistical) scientific research methods and a survey questionnaire are used to collect information and data on the subject of this research. The results of the online survey (which was distributed to employers in the tourism sector in Istria County) indicate the need to improve skills in innovation and creativity, communication skills, problem solving skills, human resource management skills, and moreover point out that new employees lack responsibility, commitment and teamwork (they coincide with the views of theorists). The applied research methodology indicates that education and training systems do not sufficiently meet the needs of the labor market, so the evolution of labor requires their improvement in the use of digitalization in education, development of soft skills (creativity, innovation and empathy) and key technological competencies lifelong learning.

Izvorni jezik
Engleski

POVEZANOST RADA