Naslov
Integration of the management system using process approach of the organization

Autori
Buntak, Krešimir ; Kovačić, Matija ; Micek, Boris

Vrsta, podvrsta i kategorija rada
Radovi u zbornicima skupova, cjeloviti rad (in extenso), znanstveni

Izvornik
Quality system condition for successful business and competitiveness / Punoševac, Zoran ; Jelenković ; Ana, ; Vesić, Ivan - Lahti : Association for quality and standardization of Serbia, 2019, 63-72

ISBN
978-86-80164-13-7

Skup
21. nacionalni i 7. međunarodni naučno stručni skup, Sistem kvaliteta uslov za uspešno poslovanje i konkurentnost

Mjesto i datum
Kopaonik, Srbija, 27.11.2019. - 29.11.2019

Vrsta sudjelovanja
Predavanje

Vrsta recenzije
Međunarodna recenzija

Ključne riječi
business processes, integrated management system, ISO norm, optimization ;

Sažetak
The development of management system standards challenges their harmonization. Optimizing the requirements of norms of integrated management system becomes imperative because, without optimization, the organization uses its resources to meet the requirements that do not result in a direct increase in the satisfaction of the interested parties. The process approach is imposed as the optimal choice because of the ability to use KPIs to identify compliance with the set requirements, but also the requirements that ISO 9001 sets to the organization. Many models of development integrate management system have been developed. Some of them serve only as a framework for the creation of norms i.e their harmonization and some of them in an insufficient way suggest the integration of the management system. All that leads to the new requirement for developing a new model of integration

Izvorni jezik
Engleski

Znanstvena područja
Ekonomija

POVEZANOST RADA