Pretražite po imenu i prezimenu autora, mentora, urednika, prevoditelja

Napredna pretraga

Pregled bibliografske jedinice broj: 1106205

Conceptualization of soft skill for tourism employees'


Kraljić, Valentina; Čuić Tanković, Ana; Perišić Prodan, Marina
Conceptualization of soft skill for tourism employees' // 63rd international scientific conference on economic and social development – "Building resilient society" Book of proceedings / Burilovic, Luka ; Rados, Tomislav ; Recker, Nicholas (ur.).
Zagreb: Varazdin Development and Entrepreneurship Agency and University North in cooperation with Croatian Chamber of Economy Faculty of Management University of Warsaw Faculty of Law, Economics and Social Sciences Sale - Mohammed V University in Rabat Polytechnic of Medimurje in Cakovec, 2020. str. 461-471 (predavanje, međunarodna recenzija, cjeloviti rad (in extenso), znanstveni)


CROSBI ID: 1106205 Za ispravke kontaktirajte CROSBI podršku putem web obrasca

Naslov
Conceptualization of soft skill for tourism employees'

Autori
Kraljić, Valentina ; Čuić Tanković, Ana ; Perišić Prodan, Marina

Vrsta, podvrsta i kategorija rada
Radovi u zbornicima skupova, cjeloviti rad (in extenso), znanstveni

Izvornik
63rd international scientific conference on economic and social development – "Building resilient society" Book of proceedings / Burilovic, Luka ; Rados, Tomislav ; Recker, Nicholas - Zagreb : Varazdin Development and Entrepreneurship Agency and University North in cooperation with Croatian Chamber of Economy Faculty of Management University of Warsaw Faculty of Law, Economics and Social Sciences Sale - Mohammed V University in Rabat Polytechnic of Medimurje in Cakovec, 2020, 461-471

Skup
63rd International Scientific Conference on Economic and Social Development: Building Resilient Society

Mjesto i datum
Zagreb, Hrvatska, 11.12.2020. - 12.12.2020

Vrsta sudjelovanja
Predavanje

Vrsta recenzije
Međunarodna recenzija

Ključne riječi
soft skills ; service marketing ; conceptualization

Sažetak
Soft skills are most often associated with the characteristics, attitudes, and abilities characterizing communication and relationship with people. They allow the individual to adapt to a dynamic environment and effectively cope with the challenges of professional and private life, and in this way, to perform well and communicate successfully in their environment. Besides having professional knowledge, tourism service providers need to have expressed soft skills such as kindness, professionalism, a positive attitude, and others' understanding. Because not enough attention is paid to the impact and importance of soft skills, this research seeks to offer a conceptual representation of the soft skills needed by all service providers in today's dynamic business environment.

Izvorni jezik
Engleski

Znanstvena područja
Ekonomija



POVEZANOST RADA


Projekti:
NadSve-Sveučilište u Rijeci-ZIP-UNIRI-116-4-19 - Komunikacijske vještine turističkih djelatnika: samoprocjena, meke vještine, samopoštovanje i poduzetničke namjere (Čuić Tanković, Ana, NadSve - Odluka o izboru i financiranju ZIP UNIRI znanstvenih projekata u akademskoj godini 2019/2020) ( CroRIS)

Ustanove:
Fakultet za menadžment u turizmu i ugostiteljstvu, Opatija

Poveznice na cjeloviti tekst rada:

www.esd-conference.com

Citiraj ovu publikaciju:

Kraljić, Valentina; Čuić Tanković, Ana; Perišić Prodan, Marina
Conceptualization of soft skill for tourism employees' // 63rd international scientific conference on economic and social development – "Building resilient society" Book of proceedings / Burilovic, Luka ; Rados, Tomislav ; Recker, Nicholas (ur.).
Zagreb: Varazdin Development and Entrepreneurship Agency and University North in cooperation with Croatian Chamber of Economy Faculty of Management University of Warsaw Faculty of Law, Economics and Social Sciences Sale - Mohammed V University in Rabat Polytechnic of Medimurje in Cakovec, 2020. str. 461-471 (predavanje, međunarodna recenzija, cjeloviti rad (in extenso), znanstveni)
Kraljić, V., Čuić Tanković, A. & Perišić Prodan, M. (2020) Conceptualization of soft skill for tourism employees'. U: Burilovic, L., Rados, T. & Recker, N. (ur.)63rd international scientific conference on economic and social development – "Building resilient society" Book of proceedings.
@article{article, author = {Kralji\'{c}, Valentina and \v{C}ui\'{c} Tankovi\'{c}, Ana and Peri\v{s}i\'{c} Prodan, Marina}, year = {2020}, pages = {461-471}, keywords = {soft skills, service marketing, conceptualization}, title = {Conceptualization of soft skill for tourism employees'}, keyword = {soft skills, service marketing, conceptualization}, publisher = {Varazdin Development and Entrepreneurship Agency and University North in cooperation with Croatian Chamber of Economy Faculty of Management University of Warsaw Faculty of Law, Economics and Social Sciences Sale - Mohammed V University in Rabat Polytechnic of Medimurje in Cakovec}, publisherplace = {Zagreb, Hrvatska} }
@article{article, author = {Kralji\'{c}, Valentina and \v{C}ui\'{c} Tankovi\'{c}, Ana and Peri\v{s}i\'{c} Prodan, Marina}, year = {2020}, pages = {461-471}, keywords = {soft skills, service marketing, conceptualization}, title = {Conceptualization of soft skill for tourism employees'}, keyword = {soft skills, service marketing, conceptualization}, publisher = {Varazdin Development and Entrepreneurship Agency and University North in cooperation with Croatian Chamber of Economy Faculty of Management University of Warsaw Faculty of Law, Economics and Social Sciences Sale - Mohammed V University in Rabat Polytechnic of Medimurje in Cakovec}, publisherplace = {Zagreb, Hrvatska} }

Časopis indeksira:


  • HeinOnline





Contrast
Increase Font
Decrease Font
Dyslexic Font