Naslov
The role of internal audit in increasing quality of business operations of insurance companies ...
(The role of internal audit in increasing quality of business operations of insurance companies)

Autori
Mijoč, Ivo ; Ileš, Marija ; Brocić, Biljana

Vrsta, podvrsta i kategorija rada
Radovi u zbornicima skupova, cjeloviti rad (in extenso), znanstveni

Izvornik
INTERDISCIPLINARY MANAGEMENT RESEARCH XIV / Barković, Dražen ; Crnković, Boris ; Dernoscheg, Karl – Heinz ; Pap, Norbert ; Runzheimer, Bodo ; Wentzel, Dirk - Opatija : Ekonomski fakultet Sveučilišta Josipa Jurja Strossmayera u Osijeku, 2018, 1356-1381

Skup
14th International Conference on Interdisciplinary Management Research (IMR 2018)

Mjesto i datum
Opatija, Hrvatska, 18.05.2018. - 20.05.2018

Vrsta sudjelovanja
Predavanje

Vrsta recenzije
Međunarodna recenzija

Ključne riječi
insurance companies, internal audit, quality of business operations, empirical research

Sažetak
According to the Insurance Act (Official Gazette 30/15), insurance companies in the Republic of Croatia are required to establish an internal audit function, which includes evaluating the adequacy and effectiveness of the internal control system and other segments of the management system. For this reason, the subject of this paper is based on internal audit in insurance companies. On the other hand, the main objective of the paper is to highlight the significance of performing internal audit within the aforementioned non-banking financial institutions, investigating the level of impact of implementation of internal audit on the quality of overall business operations of insurance companies in the Republic of Croatia, by assessing the degree of contribution of internal audit to individual indicators of the quality of business operations of insurance companies, namely: level of capital adequacy, quality of calculation of technical provisions, generation of profit from underwriting results, quality and continuity of investment income, and amount of return on invested own funds. From the results of the empirical study conducted on a sample of sixteen insurance companies, which are licensed by HANFA to conduct insurance business and are members of the Croatian Insurance Bureau (CIB), it can be concluded that, although internal audit in insurance companies, with branch offices in the Republic of Croatia, is functionally and organisationally separated from other parts of the joint stock company, it is to a significant extent marked by subordination to the management, which negatively affects the efficiency of implementation of internal audit in insurance companies. Furthermore, it can be said that in insurance companies, which are licensed to carry out insurance activities in the Republic of Croatia, it is usual to perform audit of operations, but because management begins to perceive the usefulness of internal audit in the management process, the management audit, in contemporary notions, is gaining extraordinary importance. Finally, it can be seen that, in general, con-ducting internal audit activities significantly contributes to individual indicators of quality of business operations of insurance companies, and accordingly increases the quality of overall business operations of insurance companies in the Republic of Croatia.

Izvorni jezik
Engleski

Znanstvena područja
Ekonomija

POVEZANOST RADA