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Škarica, Ivana ; Vrtodušić Hrgović, Ana-Marija
Employee attitudes on TQM implementation and job satisfaction in public health sector // Zbornik Veleučilišta u Rijeci / Journal of the Polytechnic of Rijeka, 9 (2021), 1; 187-209. doi: https://doi.org/10.31784/zvr.9.1.12
Vrtodušić Hrgović, Ana-Marija ; Črnjar, Kristina ; Škarica, Ivana
Uključenost zaposlenika i poboljšanja – značajna načela TQM-a u zavodima za javno zdravstvo // Zbornik Veleučilišta u Rijeci / Journal of the Polytechnic of Rijeka, 8 (2020), 1; 189-201. doi: 10.31784/zvr.8.1.18
Škarica, Ivana
DOCTORAL DISSERTATION SUMMARY: Employees' job satisfaction in public health institutions with implemented quality management system // Tourism and hospitality management, 26 (2020), 1; 253-257
Škarica, Ivana ; Vrtodušić Hrgović, Ana-Marija
Implementation of total quality management principles in public health institutes in the Republic of Croatia // International journal of productivity management and assessment technologies, 6 (2018), 1; 1, 16. doi: 10.4018/IJPMAT.2018010101
Škarica, Ivana
Assessment of Customer Satisfaction with Public Health Services // Proceedings of the Joint International Conference MIC 2017: Managing the Global Economy. Koper, Slovenia: University of Primorska Press, 2017. str. 35-47
Gjurasic, Matina ; Skarica, Ivana
Application of Internal Market Orientation Activities and ISO 9001 Standard in Hotel Corporations as a Precondition of Successful Business Processes // MIC 2016: Managing Global Changes. Koper: University of Primorska Press Titov trg 4, 6000 Koper, Slovenia, 2016. str. 295-305
Vrtodušić Hrgović, Ana-Marija ; Škarica, Ivana
Quality Management Systems in Croatian Institutes of Public Health // International management conference / Gomezelj Omerzel, Doris ; Laporšek, Suzana (ur.). 2015. str. 327-338
