Pregled po CROSBI profilu: Suzana Marković (CROSBI Profil: 15776, MBZ: 211434)
Pronađeno 111 radova
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1.Mijoč, Josipa; Horvat, Jasna; Marković, SuzanaStatistical modelling of self-employment intentions in higher education // International Journal of Business and Globalisation (2021) (međunarodna recenzija, prihvaćen)
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2.Marković, Suzana; Raspor Janković, Sanja; Zubović, VedranThe impacts of robots and artificial intelligence on service quality in the hotel industry // Balkans Journal of Emerging Trends in Social Sciences, 2 (2020), 163-170 doi:10.31410/Balkans.JETSS.2020.3.2.163-170 (međunarodna recenzija, članak, znanstveni)
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3.Valčić, Iva; Marković, Suzana; Kljajić Šebrek, JelenaAPPLICATION OF ECOSERV MODEL IN SERVICE QUALITY MEASUREMENT: CASE STUDY OF NATIONAL PARKS IN CROATIA // THE 6TH INTERNATIONAL SCIENTIFIC CONFERENCE ERAZ 2020 - Knowledge Based Sustainable Development SELECTED PAPERS
Beograd, Srbija, 2020. str. 109-117 (predavanje, međunarodna recenzija, cjeloviti rad (in extenso), znanstveni) -
4.Marković, Suzana; Kljaić Šebrek, JelenaService Quality Measurement in Rural Tourism: Application of RURALQUAL Model // Academica turistica, 13 (2020), 2; 215-227 doi:http://www.hippocampus.si/ISSN/2335-4194/13.215-227.pdf (međunarodna recenzija, članak, znanstveni)
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5.Rašan, Dora; Marković, Suzana; Dorčić, Jelena; Rašan, LovroZadovoljstvo klijenata pruženom uslugom ljekarnika u vrijeme epidemije bolesti Covid-19 // Journal of applied health sciences, 6 (2020), 2; 219-228 doi:10.24141/1/6/2/4 (domaća recenzija, članak, znanstveni)
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6.Marković, Suzana; Škifić, Luka; Racz, AleksandarPrimjena modela SERVQUAL u mjerenju kvalitete usluga u Thalasso wellness centru Opatija // Journal of applied health sciences, 6 (2020), 2; 189, 200 doi:10.24141/1/6/2/2 (domaća recenzija, članak, znanstveni)
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7.Gjurašić, Matina; Marković, SuzanaGeneration Y Employee Retention in Seasonal Hotels - Concept and Measurement // TOURISM AND HOSPITALITY INDUSTRY 2020 Trends and Challenges / Črnjar, K ; Smolčić Jurdana, D. (ur.).
Opatija: Faculty of Tourism and Hospitality Management, 2020. str. 121-135 (predavanje, međunarodna recenzija, cjeloviti rad (in extenso), znanstveni) -
8.Marković, Suzana; Raspor Janković, SanjaASSESSING THE SERVICE QUALITY AND CUSTOMER SATISFACTION RELATIONSHIP IN THE CROATIAN MUSEUM SECTOR // 4th International Thematic Monograph - Modern Management Tools and Economy of Tourism Sector in Present Era / Bevanda, Vuk ; Štetić, Snežana (ur.).
Beograd: Association of Economists and Managers of the Balkans, 2019. str. 223-234 doi:10.31410/tmt.2019.223 -
9.Gjurašić, MatinaKoncept i mjerenje unutarnje kvalitete usluga u hotelijerstvu, 2019., doktorska disertacija, Fakultet za menadžment u turizmu i ugostiteljstvu, Opatija, Hrvatska
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10.Marković, SuzanaIstraživanje zadovoljstva posjetitelja zaštićenih područja Istarske županije // Journal of Applied Health Sciences = Časopis za primijenjene zdravstvene znanosti, 5 (2019), 2; 265-275 doi:http://jahs.eu/hr/hrvatski-volume-5-number-2-october-2019/hrvatski-istrazivanje-zadovoljstva-posjetitelja-zasticenih-podrucja-istarske-zupanije/ (domaća recenzija, članak, stručni)
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11.Marković, SuzanaHow Festival Experience Quality Influence Visitor Satisfaction? A Quantitative Approach // Naše gospodarstvo, 65 (2019), 4; 47-56 doi:10.2478/ngoe-2019-0019 (međunarodna recenzija, članak, znanstveni)
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12.Marković, Suzana; Raspor Janković, Sanja; Racz, AleksandarThe effects of event atmospherics attributes on visitor satisfaction: a multivariate statistical analysis // 8th International Scientific Symposium Economy of Eastern Croatia – Vision and Growth
Osijek, Hrvatska, 2019. str. 775-785 (predavanje, međunarodna recenzija, cjeloviti rad (in extenso), znanstveni) -
13.Marković, Suzana; Raspor Janković, Sanja; Tuntev, Zoran; Mitrović, Srđan; Mijoč, JosipaHow Visitors Experience Tourist Destinations? A Case Study of Croatia and Macedonia // 8th International Scientific Symposium Economy of Eastern Croatia – Vision and Growth / Leko Šimić, Mirna ; Crnković, Boris (ur.).
Osijek: Josip Juraj Strossmayer University of Osijek, Faculty of Economics in Osijek, Croatia, 2019. str. 786-796 (predavanje, međunarodna recenzija, cjeloviti rad (in extenso), znanstveni) -
14.Marković, Suzana; Mitrović, Srđan; Racz, AleksandarWho are the wine and food festival visitors? an Exploratory study // Ekonomski pregled : mjesečnik Hrvatskog društva ekonomista Zagreb, 70 (2019), 2; 205-239 doi:.org/10.32910/ep.70.2.3 (međunarodna recenzija, prethodno priopćenje, znanstveni)
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15.Marković, Suzana; Regent Turkalj, Irena; Racz AleksandarIstraživanje razlika između percepcije i očekivanja korisnika zdravstvenih usluga primjenom modela SERVQUAL // Journal of Applied HEalth Sciences, 5 (2019), 1; 41-59 doi:10.24141/1/5/1/4 (međunarodna recenzija, članak, znanstveni)
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16.Dorcic, Jelena; Komsic, Jelena; Markovic, SuzanaMobile technologies and applications towards smart tourism – state of the art // Tourism review, 74 (2019), 1; 82-103 doi:10.1108/tr-07-2017-0121 (međunarodna recenzija, članak, znanstveni)
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17.Marković, Suzana; Mitrović, Srđan; Barač Miftarević, SandraWHO ARE THE WINE AND FOOD FESTIVAL VISITORS? CASE STUDY OF CROATIA // Horizons International Scientific Journal, 23 (2018), 12; 399-408 (međunarodna recenzija, članak, znanstveni)
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18.Gjurašić, Matina; Marković, Suzana; Horvat JasnaThe impact of internal marketing on internal service quality in the hospitality industry. // “Regional Economic Development - Contemporary Trends in Tourism and Hospitality Industry in the Balkan Region”
Sarajevo, Bosnia and Hercegovina, 2018. str. 54-67 (predavanje, međunarodna recenzija, cjeloviti rad (in extenso), znanstveni) -
19.Marković, Suzana; Mitrović, Srđan; Racz, AleksandarMeasuring Visitors’ Perceptions Of Experience Quality In Croatian Wine Cellars // XIV International > Scientific Conference on Service sector INSCOSES 2018
Ohrid, Macedonia: XIV International > Scientific Conference on Service sector INSCOSES 2018, 2018. str. 35-35 (predavanje, međunarodna recenzija, prošireni sažetak, znanstveni) -
20.Musa-Juroš, Ksenija; Mijoč, Josipa,; Horvat, Jasna; Ilakovac, Vesna; Marković, Suzana; Racz, AleksandarMeasuring Healthcare Quality - Paradigm Of MEDQUAL // Acta clinica Croatica, 57 (2018), 2; 235-242 doi:10.20471/acc.2018.57.02.02 (međunarodna recenzija, članak, znanstveni)
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21.Marković, Suzana; Raspor Janković, Sanja; Racz, Aleksandar Racz; Mitrović, SrđanEMPIRICAL VALIDATION OF DEMOGRAPHIC CHARACTERISTICS’ ROLE IN VISITOR EXPERIENCE:THE CASE OF ZAGREB CHRISTMAS MARKET // Tourism & Hospitality Industry 2018, Congress Proceedings, / Milohnić, I ; Smočić Jurdana, D. (ur.).
Opatija: University of Rijeka Faculty of Tourism and Hospitality Management Primorska 42, P.O.Box 97, 51410 Opatija, Croatia, 2018. str. 230-245 (predavanje, međunarodna recenzija, cjeloviti rad (in extenso), znanstveni) -
22.Racz, Aleksandar; Marković, SuzanaENHANCING THE VISIBILITY AND ACCESSIBILITY OF ACADEMIC WORK IN THE DIGITAL ERA // Aktivna vloga pacienta v digitalni dobi [Elektronski vir] : zbornik prispevkov z recenzijo in izvlečkov = Patient engagement in the digital era : book of papers with peer review and abstracts Mednarodna znanstvena konferenca HealthOnline / Starc, Andrej (ur.).
Ljubljana: Zdravstvena Fakulteta, 2018. str. 154-170 (plenarno, međunarodna recenzija, cjeloviti rad (in extenso), znanstveni) -
23.Racz, Aleksandar; Marković, SuzanaWorth(less) papers” – are journal impact factor and number of citations suitable indicators to evaluate quality of scientists? // Nova prisutnost : časopis za intelektualna i duhovna pitanja, 16 (2018), 2; 369-389 (međunarodna recenzija, pregledni rad, znanstveni)
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24.Marković, Suzana; Horvat, Jasna; Mitrović, SrđanMeasuring Wine and Food Festival Visitor's Personality Traits and Experiences // 7th International Scientific Symposium "Economy of Eastern Croatia - Vision and Growth" / Mašek Tonković, A. ; Crnković, B. (ur.).
Osijek: Sveučilište Josipa Jurja Strossmayera u Osijeku, Ekonomski fakultet u Osijeku, 2018. str. 831-837 (predavanje, međunarodna recenzija, cjeloviti rad (in extenso), znanstveni) -
25.Marković, Suzana; Racz, Aleksandar; Mijoč, JosipaLocal Food Festival: Towards a Sustainable Food Tourism Experience // 7th International Scientific Symposium "Economy of Eastern Croatia - Vision and Growth" / Mašek Tonković, A. ; Crnković, B. (ur.).
Osijek: Sveučilište Josipa Jurja Strossmayera u Osijeku, Ekonomski fakultet u Osijeku, 2018. str. 839-844 (predavanje, međunarodna recenzija, cjeloviti rad (in extenso), znanstveni)
