Pregled po CROSBI profilu: Suzana Marković (CROSBI Profil: 15776, MBZ: 211434)
Pronađeno 122 radova
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1.Markovic, Suzana; Raspor Jankovic, Sanja; Gjurasic, MatinaSERVICE QUALITY AND CUSTOMER SATISFACTION MEASUREMENT OF DAILY TOURS: AN APPLICATION OF DAILYSERV SCALE // Zbornik Veleučilišta u Rijeci / Journal of the Polytechnic of Rijeka, 10 (2022), 1; 91-110 doi:10.31784/zvr.10.1.6 (međunarodna recenzija, članak, znanstveni)
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2.Marković, Suzana; Dorčić, Jelena; Rašan, Dora; Bucić, Bruna; Blažić, MarkoThe Importance of Aesthetic Experience in Fine Dining Restaurants // 7th International Scientific Conference – ERAZ 2021 Conference Proceedings - KNOWLEDGE BASED SUSTAINABLE DEVELOPMENT - Selected Papers / Bevanda, Vuk (ur.).
Beograd: Association of Economists and Managers of the Balkans, 2021. str. 147-154 doi:https://eraz-conference.com/aesthetic-experience-in-fine-dining-restaurants/ (predavanje, međunarodna recenzija, cjeloviti rad (in extenso), znanstveni) -
3.Marković, Suzana; Dorčić, Jelena; Rašan, Dora; Bucić, Bruna; Blažić, MarkoAesthetic guest experience in restaurant: a state- of-the-art review // International Scientific Conference EMAN – Economics & Management: How to Cope with Disrupted Times - SELECTED PAPERS / Bevanda, Vuk (ur.).
Belgrade: Association of Economists and Managers of the Balkans, 2021. str. 135-148 doi:10.31410/EMAN.S.P.2021.135 (predavanje, međunarodna recenzija, cjeloviti rad (in extenso), znanstveni) -
4.Marković, Suzana; Dorčić, Jelena; Rašan, Dora; Bucić, Bruna; Blažić, MarkoContent analysis of Michelin restaurants online reviews in Croatia // 5th International Scientific Conference – EMAN 2021 – Economics and Management: How to Cope With Disrupted Times - CONFERENCE PROCEEDINGS / Bevanda, Vuk (ur.).
Belgrade: Association of Economists and Managers of the Balkans, 2021. str. 381-392 doi:10.31410/EMAN.2021.381 (predavanje, međunarodna recenzija, cjeloviti rad (in extenso), znanstveni) -
5.Marković, Suzana; Raspor Janković, Sanja; Gjurašić, MatinaDoes Social Network Quality Differ Between Facebook and Instagram? Application of SNSQUAL Model // Ekonomska misao i praksa : časopis Sveučilista u Dubrovniku, 30 (2021), 2; 493-508 doi:10.17818/EMIP/2021/2.9 (međunarodna recenzija, prethodno priopćenje, znanstveni)
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6.Marković, Suzana; Raspor Jankovic, Sanja; Gjurasic, MatinaKvantitativna analiza emocionalnog doživljaja gostiju u restoranima Opatijske rivijere // Oeconomica Jadertina, 1 (2021), 19-40 doi:10.15291/oec.3384 (domaća recenzija, članak, znanstveni)
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7.Kalazić, Zorislav; Marković, Suzana; Horvat, JasnaFREE VISUAL CONTENT: AN OPEN BUSINESS MODEL IN THE VISUAL SECTOR OF THE CREATIVE INDUSTRY // Interdisciplinary management research, XVII (2021), 529-548 (međunarodna recenzija, članak, znanstveni)
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8.Marković, SuzanaPrimjena SNSQUAL modela u mjerenju kvalitete društvenih mreža // Zbornik Veleučilišta u Rijeci / Journal of the Polytechnic of Rijeka, 9 (2021), 1; 131-141 doi:https://.org/10.31784/zvr.9.1.8 (međunarodna recenzija, članak, znanstveni)
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9.Mijoč, Josipa; Horvat, Jasna; Marković, SuzanaStatistical modelling of self-employment intentions in higher education // International Journal of Business and Globalisation (2021) (međunarodna recenzija, prihvaćen)
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10.Marković, Suzana; Raspor Janković, Sanja; Gjurašić, MatinaDoes Social Network Quality differ between Facebook and Instagram? Application of SNSQUAL Model // Book of abstracts of the International Conference on the Economics of the Decoupling (ICED) / Družić, Gordan ; Sekur, Tomislav (ur.).
Zagreb: Faculty of Economics and Business – Zagreb University of Zagreb, 2020. str. - (predavanje, međunarodna recenzija, sažetak, ostalo) -
11.Marković, Suzana; Gjurašić, MatinaCreating Personalised Guest Experience Journey in Leisure Hotel // Recent Advances in Information Technology, Tourism, Economics, Management and Agriculture / Online (ur.).
Belgrade: The Association of Economists and Managers of the Balkans, 2020. str. 31-46 doi:10.31410/itema.s.p.2020.31 -
12.Marković, Suzana; Raspor Janković, Sanja; Zubović, VedranThe impacts of robots and artificial intelligence on service quality in the hotel industry // Balkans Journal of Emerging Trends in Social Sciences, 2 (2020), 163-170 doi:10.31410/Balkans.JETSS.2020.3.2.163-170 (međunarodna recenzija, članak, znanstveni)
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13.Valčić, Iva; Marković, Suzana; Kljajić Šebrek, JelenaAPPLICATION OF ECOSERV MODEL IN SERVICE QUALITY MEASUREMENT: CASE STUDY OF NATIONAL PARKS IN CROATIA // THE 6TH INTERNATIONAL SCIENTIFIC CONFERENCE ERAZ 2020 - Knowledge Based Sustainable Development SELECTED PAPERS
Beograd, Srbija, 2020. str. 109-117 (predavanje, međunarodna recenzija, cjeloviti rad (in extenso), znanstveni) -
14.Marković, Suzana; Kljaić Šebrek, JelenaService Quality Measurement in Rural Tourism: Application of RURALQUAL Model // Academica turistica, 13 (2020), 2; 215-227 doi:http://www.hippocampus.si/ISSN/2335-4194/13.215-227.pdf (međunarodna recenzija, članak, znanstveni)
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15.Rašan, Dora; Marković, Suzana; Dorčić, Jelena; Rašan, LovroZadovoljstvo klijenata pruženom uslugom ljekarnika u vrijeme epidemije bolesti Covid-19 // Journal of applied health sciences, 6 (2020), 2; 219-228 doi:10.24141/1/6/2/4 (domaća recenzija, članak, znanstveni)
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16.Marković, Suzana; Škifić, Luka; Racz, AleksandarPrimjena modela SERVQUAL u mjerenju kvalitete usluga u Thalasso wellness centru Opatija // Journal of applied health sciences, 6 (2020), 2; 189, 200 doi:10.24141/1/6/2/2 (domaća recenzija, članak, znanstveni)
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17.Gjurašić, Matina; Marković, SuzanaGeneration Y Employee Retention in Seasonal Hotels - Concept and Measurement // TOURISM AND HOSPITALITY INDUSTRY 2020 Trends and Challenges / Črnjar, K ; Smolčić Jurdana, D. (ur.).
Opatija: Faculty of Tourism and Hospitality Management, 2020. str. 121-135 (predavanje, međunarodna recenzija, cjeloviti rad (in extenso), znanstveni) -
18.Marković, Suzana; Raspor Janković, SanjaASSESSING THE SERVICE QUALITY AND CUSTOMER SATISFACTION RELATIONSHIP IN THE CROATIAN MUSEUM SECTOR // 4th International Thematic Monograph - Modern Management Tools and Economy of Tourism Sector in Present Era / Bevanda, Vuk ; Štetić, Snežana (ur.).
Beograd: Association of Economists and Managers of the Balkans, 2019. str. 223-234 doi:10.31410/tmt.2019.223 -
19.Gjurašić, MatinaKoncept i mjerenje unutarnje kvalitete usluga u hotelijerstvu, 2019., doktorska disertacija, Fakultet za menadžment u turizmu i ugostiteljstvu, Opatija, Hrvatska
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20.Marković, SuzanaIstraživanje zadovoljstva posjetitelja zaštićenih područja Istarske županije // Journal of Applied Health Sciences = Časopis za primijenjene zdravstvene znanosti, 5 (2019), 2; 265-275 doi:http://jahs.eu/hr/hrvatski-volume-5-number-2-october-2019/hrvatski-istrazivanje-zadovoljstva-posjetitelja-zasticenih-podrucja-istarske-zupanije/ (domaća recenzija, članak, stručni)
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21.Marković, SuzanaHow Festival Experience Quality Influence Visitor Satisfaction? A Quantitative Approach // Naše gospodarstvo, 65 (2019), 4; 47-56 doi:10.2478/ngoe-2019-0019 (međunarodna recenzija, članak, znanstveni)
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22.Marković, Suzana; Raspor Janković, Sanja; Racz, AleksandarThe effects of event atmospherics attributes on visitor satisfaction: a multivariate statistical analysis // 8th International Scientific Symposium Economy of Eastern Croatia – Vision and Growth
Osijek, Hrvatska, 2019. str. 775-785 (predavanje, međunarodna recenzija, cjeloviti rad (in extenso), znanstveni) -
23.Marković, Suzana; Raspor Janković, Sanja; Tuntev, Zoran; Mitrović, Srđan; Mijoč, JosipaHow Visitors Experience Tourist Destinations? A Case Study of Croatia and Macedonia // 8th International Scientific Symposium Economy of Eastern Croatia – Vision and Growth / Leko Šimić, Mirna ; Crnković, Boris (ur.).
Osijek: Josip Juraj Strossmayer University of Osijek, Faculty of Economics in Osijek, Croatia, 2019. str. 786-796 (predavanje, međunarodna recenzija, cjeloviti rad (in extenso), znanstveni) -
24.Marković, Suzana; Mitrović, Srđan; Racz, AleksandarWho are the wine and food festival visitors? an Exploratory study // Ekonomski pregled : mjesečnik Hrvatskog društva ekonomista Zagreb, 70 (2019), 2; 205-239 doi:.org/10.32910/ep.70.2.3 (međunarodna recenzija, prethodno priopćenje, znanstveni)
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25.Marković, Suzana; Regent Turkalj, Irena; Racz AleksandarIstraživanje razlika između percepcije i očekivanja korisnika zdravstvenih usluga primjenom modela SERVQUAL // Journal of Applied HEalth Sciences, 5 (2019), 1; 41-59 doi:10.24141/1/5/1/4 (međunarodna recenzija, članak, znanstveni)
