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Using Information Technology in Business Process Re-Engineering: Case Study of Tax Administration Croatia


Hak, Mario; Andrlić, Berislav; Šostar, Marko
Using Information Technology in Business Process Re-Engineering: Case Study of Tax Administration Croatia // Proceedings of the 3rd International Conference on Recent Trends and Applications in Computer Science and Information Technology / Endrit Xhina, Klesti Hoxha (ur.).
Tirana: University of Tirana, Albania, 2018. str. 160-166 (predavanje, međunarodna recenzija, cjeloviti rad (in extenso), znanstveni)


Naslov
Using Information Technology in Business Process Re-Engineering: Case Study of Tax Administration Croatia

Autori
Hak, Mario ; Andrlić, Berislav ; Šostar, Marko

Vrsta, podvrsta i kategorija rada
Radovi u zbornicima skupova, cjeloviti rad (in extenso), znanstveni

Izvornik
Proceedings of the 3rd International Conference on Recent Trends and Applications in Computer Science and Information Technology / Endrit Xhina, Klesti Hoxha - Tirana : University of Tirana, Albania, 2018, 160-166

Skup
3rd International Conference on Recent Trends and Applications in Computer Science and Information Technology RTA CSIT 2018

Mjesto i datum
Tirana, Albanija, 23.11.2018.-24.11.2018

Vrsta sudjelovanja
Predavanje

Vrsta recenzije
Međunarodna recenzija

Ključne riječi
information technology, business process, customer relationship management

Sažetak
Efficiency has long played a central role in the contested terrain of public administration values. The theoretical part of this paper explains the role and importance of organizational theory at the micro and macro level. The new public management movement was only the latest demand that public organizations promote efficiency by adopting new information technology. This paper analyzes the existing business processes and explores how to determine the optimal model of business processes in the Tax Administration using information technology. The goal of this model of bussines is to increase business efficiency and reflecting on all users of the Tax Administration

Izvorni jezik
Engleski

Znanstvena područja
Ekonomija



POVEZANOST RADA


Ustanove
Veleučilište u Požegi

Profili:

Avatar Url Berislav Andrlić (autor)

Avatar Url Marko Šostar (autor)

Avatar Url Mario Hak (autor)

Citiraj ovu publikaciju

Hak, Mario; Andrlić, Berislav; Šostar, Marko
Using Information Technology in Business Process Re-Engineering: Case Study of Tax Administration Croatia // Proceedings of the 3rd International Conference on Recent Trends and Applications in Computer Science and Information Technology / Endrit Xhina, Klesti Hoxha (ur.).
Tirana: University of Tirana, Albania, 2018. str. 160-166 (predavanje, međunarodna recenzija, cjeloviti rad (in extenso), znanstveni)
Hak, M., Andrlić, B. & Šostar, M. (2018) Using Information Technology in Business Process Re-Engineering: Case Study of Tax Administration Croatia. U: Endrit Xhina, K. (ur.)Proceedings of the 3rd International Conference on Recent Trends and Applications in Computer Science and Information Technology.
@article{article, editor = {Endrit Xhina, K.}, year = {2018}, pages = {160-166}, keywords = {information technology, business process, customer relationship management}, title = {Using Information Technology in Business Process Re-Engineering: Case Study of Tax Administration Croatia}, keyword = {information technology, business process, customer relationship management}, publisher = {University of Tirana, Albania}, publisherplace = {Tirana, Albanija} }

Časopis indeksira:


  • Scopus