engleski

Digital Economy and e-Government in Croatia

The technological revolution has changed the world we live in. Digital economy, including e-commerce, and e-government are important achievements of the rapid technological advancement. Given that the digital economy and e-government promote competitiveness, innovation and growth, the results achieved through their development are among the main indicators of social and economic growth. The three main constituents of the digital economy and e-government are the government, businesses and consumers, i.e. citizens. The aim of this paper is to determine the level of development of digital economy and e-government in Croatia in terms of the use of online business and government services by citizens. In particular, the research seeks to determine the proportion of Croatian citizens who ordered goods or services over the Internet, carried out financial activities, accessed e-government services or interacted with public authorities in this way. In order to gain a more objective insight, the available data relating to the Republic of Croatia are compared with those from the European Union Member States. According to the presented data, in the last ten years, Croatian citizens have increasingly been using online services, which indicates that visible progress has been made in the digitalisation of the economy and informatisation of public administration. Nevertheless, Croatia still falls significantly behind the European Union average in this respect and the gap is even more evident when Croatia is compared to the countries that are at the forefront of the information society. In the digital age, failing to keep pace with modern technology advancement has severe consequences. Thus, comprehensive reforms are required to change the situation in Croatia as soon as possible.

digital economy ; e-commerce ; e-government ; citizens ; Croatia

nije evidentirano