Mobile Commerce and Consumers’ Online Purchase Orientation in Poland, Croatia and Serbia (CROSBI ID 665362)
Prilog sa skupa u zborniku | ostalo | međunarodna recenzija
Podaci o odgovornosti
Stefanska, Magdalena ; Knežević, Blaženka ; Stojković, Dragan
engleski
Mobile Commerce and Consumers’ Online Purchase Orientation in Poland, Croatia and Serbia
As an innovative approach to retail, mobile commerce develops rapidly during last decade. It brings new challenges and opportunities in front of retailers who have to adapt their business strategies to new generation shoppers. With a good understanding of the shoppers’ online purchase intention, retailers are able to develop effective online strategies to attract new and keep loyal web-shopping customers. The purpose of this paper is to explain the online shopping orientation in the context of country of origin. There is a limited number of such research in Central and Eastern Europe, so there is a lack of knowledge about young consumers from this region and their attitude as mobile technology users. The article is based on the research conducted in Poland, Croatia and Serbia where 454 young non-randomly selected respondents answered online survey questions. The research hypotheses were tested using correlation and non-parametric statistics. Differences between observed countries suggest that there is a necessity to adapt approach concerning online retailing even at the market with similar characteristics. Therefore, creators of marketing and sales strategies of online and omnichannel companies should consider this fact when planning business strategies.
mobile commerce, online purchase orientation, retail innovation, smartphone shoppers, omnichannel retailing
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Podaci o prilogu
276-285.
2018.
objavljeno
Podaci o matičnoj publikaciji
Milković, Marin ; Pejić Bach, Mirjana ; Peković, Sanja ; Perovic, Djurdjica ; Simicevic, Vanja ; Zoroja, Jovana
Zagreb: Udruga za promicanje inovacija i istraživanja u ekonomiji ''IRENET''
1849-7950
Podaci o skupu
4th ENTerprise REsearch InNOVAtion Conference (ENTRENOVA 2018)
predavanje
06.09.2018-08.09.2018
Split, Hrvatska