engleski

Resilience of key Infrastructure-the Case of Croatian Transportation Companies

Resilience is a theoretical concept, a metaphor, a result of interactions between people and the environment, a property of a dynamic system (Carpenter, et al., 2001), a measurable social and cultural construct (Mallak, 1998) and a paradigm (Paton & Johnston, 2001).. Walker and Salt define resilience as, ‘The capacity of a system to absorb disturbance and re-organise while undergoing change so as to still retain essentially the same function, structure, identity and feedback’ (Walker and Salt 2008). Another definition relates it to three factors: ‘the magnitude of shock that the system can absorb and remain within a given state ; the degree to which the system is capable of self- organisation, and the degree to which the system can build capacity for learning and adaptation’ (Folke et al 2002). Resilience theory relates to complexity theory and can be overwhelming in its depiction of links and cycles occurring at different scales and speeds, let alone in some of its language. Robinson defines resilience as the capacity to remain productive and true to core purpose and identity whilst absorbing disturbance and adapting with integrity in response to changing circumstances (Robinson, 2010). Organisational resilience is important for two crucial reasons: primarily because community and organisational resilience are interdependent in a complex environment (Dalziell and McManus, 2004), and secondly because being resilient can provide organisations with competitive advantage (Parsons, 2007). Communities rely on organisations to plan for, respond to and recover from disasters, and to provide critical services such as power, transport, healthcare, and food and water (Chang and Chamberlin, 2003). In scope of that, organizational resilience can directly contribute to the speed and success of community recovery following a crisis or disaster. This paper focuses on Croatian transportation companies and the level of their organizational resilience, having in focus their role as a critical infrastructure provider and their ability to plan for and provide during crisis.

Key Infrastructure, Resilience, Transport

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