engleski

Analysis of Academic Papers on Quality and Performance Management in Public Administration

The purpose of the paper is to conduct a content analysis and a meta-analysis of papers dealing with quality and performance management in public administration. Four research questions are being examined: Is there a shift in trends in papers dealing with quality and performance management? Which components of quality and performance management are the most represented? Which research methods are used? To what degree are different parts of public administration represented in research papers? The analysis included all papers dealing with quality and performance management in 2005 - 2016 period and published in the Journal of Public Administration Research and Theory. The results point to a change in trends, and an interference of quality and performance management can be noticed. The paper opens the door for future research, especially in the context of Central and Eastern European countries.

quality management ; performance management ; public administration ; academic journal ; content analysis

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