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Pregled bibliografske jedinice broj: 948744

Parking as an Important Service of Innovative Hotels : A Case of Croatia


Mrnjavac, Edna; Pavia, Nadia; Maršanić, Robert
Parking as an Important Service of Innovative Hotels : A Case of Croatia // Innovation Management, Entrepreneurship and Sustainability (IMES) : proceedings of the 6th Conferenca / Dvoulety, Ondrej ; Lukeš, Martin ; Misar, Jan (ur.).
Praha, Czech Republic: Vysoka škola ekonomicka v Praze, Nakladatelstvi Oeconomica - Praha, 2018. str. 722-733 doi:10.18267/pr.2018.dvo.2274.0 (predavanje, međunarodna recenzija, cjeloviti rad (in extenso), znanstveni)


CROSBI ID: 948744 Za ispravke kontaktirajte CROSBI podršku putem web obrasca

Naslov
Parking as an Important Service of Innovative Hotels : A Case of Croatia

Autori
Mrnjavac, Edna ; Pavia, Nadia ; Maršanić, Robert

Vrsta, podvrsta i kategorija rada
Radovi u zbornicima skupova, cjeloviti rad (in extenso), znanstveni

Izvornik
Innovation Management, Entrepreneurship and Sustainability (IMES) : proceedings of the 6th Conferenca / Dvoulety, Ondrej ; Lukeš, Martin ; Misar, Jan - Praha, Czech Republic : Vysoka škola ekonomicka v Praze, Nakladatelstvi Oeconomica - Praha, 2018, 722-733

ISBN
978-80-245-2274-6

Skup
International Conference "Innovation Management, Entrepreneurship and Sustainability" (6 ; 2018)

Mjesto i datum
Prag, Češka, 31.05.-01.06.2018

Vrsta sudjelovanja
Predavanje

Vrsta recenzije
Međunarodna recenzija

Ključne riječi
innovation ; innovative hotels ; hotel product ; parking service

Sažetak
Purpose: Innovative hotels are a recent phenomenon. The innovation of their product is based on a personalized service with cultural and autochthonous content and experiences. The aim of the research was to obtain better understanding of the role of parking in the product of innovative hotels: whether parking is a component of a hotel product, whether parking problems exist, and what is the importance compared with other elements of a hotel product. The purpose of the study is to draw attention to the state of parking in innovative hotels and to shape guidelines for an optimal model of parking services. Design/methodology/approach: Primary and secondary data were used. Secondary data served to define the characteristics and functions of innovative hotels and the role of parking services. Primary data were collected directly from the managers, through their descriptive responses to a questionnaire. The responses were systemised according to similarities and differences and according to the special features of innovative hotels. The study involved 10 innovative hotels in the Republic of Croatia. Insight gained from the study should help managers to enhance the competitiveness and improve inovation of the hotel product. Findings: Most of the innovative hotels have parking-related problems, because they either lack a sufficient number of parking spaces or have no parking space at all. Hotels’ managements and guests consider parking services a vital element of the hotel product. The resolution of parking- related problems depends upon location. Hotels located in town centres have no possibilities for building their own car parks. The only solution is to rent a number of parking spaces through the local government or from parking companies. If a hotel cannot provide parking services, it is important for the guests to be fully informed of this. Research/practical implications: The study has confirmed that the parking service is an essential element of the innovative hotel product. Hotels should have their own car parks and, if needed, rent additional parking spaces in the nearest public car parks or parking garages. The research has indicated that cooperation with local government is crucial because of its decisive role in shaping parking polices and mobility in the destination. In this way it indirectly effects on the competitive ability of the hotel product. Future research should focus on models of cooperation with local government in ensuring parking spaces and mobility within destination. Originality/value: Parking as a part of the product of innovative hotels has not been researched jet. The value consists in findings that parking is an essential element of the competitiveness of innovative-hotel products and that there is a correlation between guest satisfaction with their stay at the hotel and the availability of parking. A special contribution is the perception of importance of parking among other elements of product of innovative hotels as well as the role of local government in resolving parking problems. The results are applicable to other european destinations that are working on innovative hotels’ product.

Izvorni jezik
Engleski

Znanstvena područja
Tehnologija prometa i transport, Ekonomija



POVEZANOST RADA


Ustanove:
Fakultet za menadžment u turizmu i ugostiteljstvu, Opatija

Profili:

Avatar Url Nadia Pavia (autor)

Avatar Url Edna Mrnjavac (autor)

Avatar Url Robert Maršanić (autor)

Citiraj ovu publikaciju

Mrnjavac, Edna; Pavia, Nadia; Maršanić, Robert
Parking as an Important Service of Innovative Hotels : A Case of Croatia // Innovation Management, Entrepreneurship and Sustainability (IMES) : proceedings of the 6th Conferenca / Dvoulety, Ondrej ; Lukeš, Martin ; Misar, Jan (ur.).
Praha, Czech Republic: Vysoka škola ekonomicka v Praze, Nakladatelstvi Oeconomica - Praha, 2018. str. 722-733 doi:10.18267/pr.2018.dvo.2274.0 (predavanje, međunarodna recenzija, cjeloviti rad (in extenso), znanstveni)
Mrnjavac, E., Pavia, N. & Maršanić, R. (2018) Parking as an Important Service of Innovative Hotels : A Case of Croatia. U: Dvoulety, O., Lukeš, M. & Misar, J. (ur.)Innovation Management, Entrepreneurship and Sustainability (IMES) : proceedings of the 6th Conferenca doi:10.18267/pr.2018.dvo.2274.0.
@article{article, year = {2018}, pages = {722-733}, DOI = {10.18267/pr.2018.dvo.2274.0}, keywords = {innovation, innovative hotels, hotel product, parking service}, doi = {10.18267/pr.2018.dvo.2274.0}, isbn = {978-80-245-2274-6}, title = {Parking as an Important Service of Innovative Hotels : A Case of Croatia}, keyword = {innovation, innovative hotels, hotel product, parking service}, publisher = {Vysoka \v{s}kola ekonomicka v Praze, Nakladatelstvi Oeconomica - Praha}, publisherplace = {Prag, \v{C}e\v{s}ka} }
@article{article, year = {2018}, pages = {722-733}, DOI = {10.18267/pr.2018.dvo.2274.0}, keywords = {innovation, innovative hotels, hotel product, parking service}, doi = {10.18267/pr.2018.dvo.2274.0}, isbn = {978-80-245-2274-6}, title = {Parking as an Important Service of Innovative Hotels : A Case of Croatia}, keyword = {innovation, innovative hotels, hotel product, parking service}, publisher = {Vysoka \v{s}kola ekonomicka v Praze, Nakladatelstvi Oeconomica - Praha}, publisherplace = {Prag, \v{C}e\v{s}ka} }

Časopis indeksira:


  • Web of Science Core Collection (WoSCC)
    • Conference Proceedings Citation Index - Social Sciences & Humanities (CPCI-SSH)


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