engleski

Tourism seasonality and level of irritation in a world heritage site: Old city of Dubrovnik, Croatia

Tourism is global growing phenomenon whose rapid growth is expected to continue in the forthcoming period. Uncontrolled tourism development generates a pressure in all destinations and causes local residents’ irritation toward travelers and tourism, especially in a world heritage sites (WHS). The main purpose of this paper was to research connection between the types of tourism season (high, low or out of the season) and level of irritation caused by travellers in a cultural urban and historical WHS with high seasonality which is considered to be included on the List of World Heritage in Danger due to the high pressure of travellers (tourists, visitors from the cruise ships and excursionists). To realize the purpose and the aim of this research Kruskal-Wallis and Mann-Whitney tests were applied. The findings indicate the existence of relation between different types of the season and levels of tourism irritation perceived by local resident, and implicate the necessity of tourism carrying capacity calculation and its use in a WHS, forming management plan of WHS as well as tourism destination management.

Residents’ Attitudes ; World Heritage Site (WHS) ; Irritation ; Seasonality

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