engleski

Governing Digital Technology – how Mature IT Governance can help in Digital Transformation?

Due to its unique features, the focus of implementing digital technology in the business is no more to improve internal operations, but to expand internal dimensions, reach customers and external partners, improve affect services, integrate processes, disrupt markets and fundamentally change industries. Research results [16] suggest that integrated products, services, channels and processes address disruption, and it is not separate technology strategy, but unique digital strategies that incorporate the opportunities digital technologies presents. One of the objectives of this paper is to investigate how mature IT governance activities can affect adoption of digital technologies. As many researches argued about various mechanisms that can affect IT governance performance, we would like to discuss if research in governing digital technologies should follow similar path. In first section of paper we will explain distinguished and unique features of digital technologies and show some useful examples of their use in the business. In other sections we would like to contribute with case studies explaining how companies with more matured IT governance have different mechanisms in preparing to inevitable digital transformation. Our working hypothesis will be that companies with matured IT governance are more likely to engage in digital initiatives and have better starting point for digital transformation. Using case study approach we would investigate what mechanisms of (mature) IT governance might be useful in digitalization.

digital transformation, evolution of digital technologies, IT governance maturity, case study

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