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Perceived User Experience and Performance of Intelligent Personal Assistants Employed in Higher Education Settings (CROSBI ID 660518)

Prilog sa skupa u zborniku | izvorni znanstveni rad | međunarodna recenzija

Babić, Snježana ; Orehovački, Tihomir ; Etinger, Darko Perceived User Experience and Performance of Intelligent Personal Assistants Employed in Higher Education Settings // Proceedings of the 41st International Convention on Information and Communication Technology, Electronics and Microelectronics (MIPRO) / Skala, Karolj (ur.). Rijeka: Hrvatska udruga za informacijsku i komunikacijsku tehnologiju, elektroniku i mikroelektroniku - MIPRO, 2018. str. 906-910 doi: 10.23919/MIPRO.2018.8400153

Podaci o odgovornosti

Babić, Snježana ; Orehovački, Tihomir ; Etinger, Darko

engleski

Perceived User Experience and Performance of Intelligent Personal Assistants Employed in Higher Education Settings

The application of intelligent personal assistants (IPAs) in the educational context is a relatively new paradigm. One of the key features of an intelligent personal assistant is the ability to respond to user voice input through natural language processing. Implementation of intelligent personal assistants (IPAs) in higher education teaching process is associated with the students'adoption and satisfaction with IPAs. With the objective to explore students’ experience and performance evaluation of IPAs on their smartphones, an empirical study was carried out. Data was gathered by means of post-use questionnaire after completed predefined scenario of interaction with two IPAs: Google Assistant and Lyra. The analysis of collected data uncovered pros and cons of IPAs perceived by students from two Croatian higher education institutions. Empirical findings are presented, whereas implications for educational ecosystem are briefly discussed.

Perceived User Experience, Performance, Intelligent Personal Assistants, Higher Education

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Podaci o prilogu

906-910.

2018.

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objavljeno

978-953-233-096-0

10.23919/MIPRO.2018.8400153

Podaci o matičnoj publikaciji

Proceedings of the 41st International Convention on Information and Communication Technology, Electronics and Microelectronics (MIPRO)

Skala, Karolj

Rijeka: Hrvatska udruga za informacijsku i komunikacijsku tehnologiju, elektroniku i mikroelektroniku - MIPRO

1847-3939

Podaci o skupu

MIPRO 2018

predavanje

21.05.2018-25.05.2018

Opatija, Hrvatska

Povezanost rada

Informacijske i komunikacijske znanosti

Poveznice
Indeksiranost