engleski

User’s Satisfaction with the Accounting Information in Non-Profit Organizations – Case of Croatia

Non-profit organizations are extremely important part of the society and therefore the wider public more often seeks out insight into the activities of non-profit organizations as well into spending of public resources and donations. The emphasis is on contributing to the development of the individual and society as a whole. In that context, accounting and financial reporting of non-profit organizations have an important role as a source of quality information. Management of non-profit organization is requiring information for the process of decision making while public authorities are demanding transparency of reporting. Accounting, as a basic source of information about non-profit organization, can be organized differently depending on a number of factors, with two approaches being predominantly: employment of the qualified persons for accounting operations in their own organization or through outsourcing of accounting. Every approach has its advantages and disadvantage. Therefore, this paper explores the way in which the accounting is organized in non-profit organizations in Croatia. The empirical research was conducted in the year 2017 on a sample of associations in the Croatia. The paper examines the correlation between the way in which accounting is performed and the size of non-profit organization measured by the amount of revenues. Moreover, paper presents results regarding user’s satisfaction with the quality of accounting information due to different organization of accounting function. Summarized conclusion of the paper is that associations, as a dominant form of non-profit organizations in Croatia, are oriented on outsourcing of accounting function and that the level of user’s satisfaction with the quality of accounting information is on very high level.

accounting information ; Croatia ; quality ; non-profit organization

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