engleski

The Services Delivery Ecosystem for Users of Public Transportation

Current possibilities of wireless technologies for informing users (visually impaired) should be explored and defined according to the models of assistive technologies and e-business systems. The goal of this research is to choose a wireless technology whose characteristics can raise the level of the life quality for target user group, and propose guidelines for the development of informing services. Characteristics of wireless technologies will be explored according to user requirements, with the purpose of providing accurate and real-time information to the end user. User requirements are defined on the basis of the research results conducted among the target group of users moving through traffic network on a daily basis. Based on the results the architecture of the system for informing users and service delivery model whose main task is the fulfillment of customers' requirements was presented. The proposed solution represents a concept with all elements of assistive technologies and possible can be applied in the Internet of Things environment.

Assistive technology ; Internet of Things ; Ambient Intelligence ; Visual impaired person ; e-bussines

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