Exploring capability maturity models and relevant practices as solutions addressing information technology service offshoring project issues (CROSBI ID 244231)
Prilog u časopisu | izvorni znanstveni rad | međunarodna recenzija
Podaci o odgovornosti
Rosine, Salman ; Tugrul, U. Daim ; David, Raffo ; Marina, Dabić
engleski
Exploring capability maturity models and relevant practices as solutions addressing information technology service offshoring project issues
This research investigated Capability Maturity Models (CMMs) / Capability Maturity Model Integration (CMMI) best practices and their effects on managing and mitigating critical issues associated with offshore development. Using a web-based survey, data were collected from 451 Information Technology (IT) and software development firms in the US. The results of the analysis show that IT companies applying CMM/CMMI models have fewer issues associated with IT offshoring. When US IT companies utilizing and incorporating different practices from Team Software Process (TSP) and People CMM into CMMI-DEV/SVC is CMMI for Development and Services (CMMI-DEV/SVC) and CMMI for Acquisition (CMMI-ACQ), they have fewer offshoring issues related to language barriers and cultural differences
Project management ; strategic management
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Podaci o izdanju
13 (3)
2018.
147-157
objavljeno
1750-9653
1750-9661
10.1080/17509653.2017.1381052
Povezanost rada
Ekonomija