engleski

Organizational Citizenship and Integrity in a Transitional Economy

Surveying business in Croatia presented the opportunity to examine the relationship between organizational citizenship and organizational integrity in a transitional economy. Organizational citizenship includes the willingness of persons to help others at work, to volunteer for additional duties, and to spend as much time as possible on work tasks. For high levels of organizational citizenship to be present, there must be a sense of trust in management. An organization that promotes integrity is likely to also instill the trust for citizenship to develop as a part of the culture. One approach to organizational ethics is to consider the role that organizational integrity plays in that organization's culture. Organizational citizenship was measured using Organ's (1988) 23- item questionnaire. Organizational integrity was defined by a 19- item questionnaire. In addition, we measured the degree of turbulence and change that was being experienced by the organization. We hypothesized that there would be a correlation between citizenship and organizational integrity. This hypothesis was supported. A significant correlation (r = .283) was found. Furthermore, we hypothesized that there would be an impact upon citizenship due to the level of turbulence in the environment. We found that organizational citizenship behaviors were influenced by turbulence and by organizational integrity. A moderator regression model indicated a significant interaction between internal change and organizational integrity. There were higher levels of citizenship activity in organizations that were facing significant change and that had a culture promoting integrity. In a turbulent environment, citizenship actions are likely to influence the organization's ability to respond to change and meet the demands of a transitional economy. Organizations that promote integrity may instill higher levels of trust, which in turn may foster stronger citizenship behaviors. The development of an ethical organizational culture may require may require further examination of such concepts as citizenship and integrity especially in transitional economies. This paper explores these ramifications and issues that surround the relationship between citizenship, ethics and organizational integrity in transitioning and changing economies.

Organizational Citizenship; Integrity; Transitional Economy

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