engleski

Complementary Usage of Multi-Criteria Decision Making and System Dynamics: Case Study of Human Resource Management

System dynamic models can help decision makers in enhancing understanding of system behavior over time. However, previous research has demonstrated that model behavior is in number of cases contradictory. Therefore, the evaluation of the consequences of different policies showed by these models should be supported by multi-criteria decision making. The goal of this paper is to explore the complementary usage of complete system dynamics and multi-criteria decision making. A real-life example of the selection of the most appropriate human resource management policy in one market research company is developed in order to demonstrate the usage of multi- criteria decision making for the purpose of the evaluation of different policies identified by system dynamics.

human resource management ; multi-criteria decision making ; simulation ; strategy ; system dynamics

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