engleski

INFORMATION COMMUNICATION SYSTEM EFFECTIVENESS AND ITS INFLUENCE TO BUSINESS PROCESSES IN LARGE SLAVONIAN ENTERPRISES

Information communication technology, its development level and usage procedures are key elements for company effectiveness and competency rise as well as a base for efficient management system. Specific management system will allow decision making founded on reliable information as opposite to only perception, and it will become more effective and useful to all stakeholder expectations. ICT implementation principles are adaptable for all companies regardless the size and still considering proportional process complex level. On the other hand, as company grows, it consists of more management levels, organizational units and employees which is a challenge for information communication system readiness to provide necessary scale and information to different work and decision levels. Large enterprises represent a real challenge for the introduction of appropriate information systems. In this paper authors would like to research how much attention is paid to ICT systems, what is company’s satisfaction with it, how information is handled within current hierarchy and finally, how does all above mentioned affect big Slavonian enterprises results. By using survey and interview results, together with placing geographical position in analysis, as well as comparison to similar world researches, authors would like to determine Slavonian enterprises position. Research hypothesis is set in that manner and is expected that results will confirm it. Given results will present a base for shortcomings analysis as well as measures for their minimalization and solving. Those outcomes will be considered as recommendations in modern trends approach with aim to arise companies’ competitiveness and sustainability in today’s dynamical market environment.

Large Slavonian enterprises, Dynamical business, ICT system effectiveness, Process optimization, Information management

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