engleski

MANAGING CHANGE TOWARD E-BUSINESS ERA: SLOVENIAN AND CROATIAN PERPECTIVES

The main goal of the paper is to present the characteristics of business renovation efforts and readiness for electronic business (e-business) in Slovenia and Croatia. Renovation is presented as the highest level of strategy for managing change that commonly cannot be handled by continuous improvement and reengineering methods or organizational restructuring. This framework is expanded to e-business models considerations. The research was based on a questionnaire about Business Process Reengineering (BPR) projects, methods and tools implemented in Slovenian and Croatian organizations. The similarities and differences between the two countries engaged in the transition processes were pointed out. The paper stressed the necessity for changes in organizational culture, management techniques, socio-economic restructuring and other changes leading towards a shift in organizational restructuring in the context of globalisation (e-business, etc.).

business renovation (BR); business process reengineering (BPR); e-business models; Internet; e-business; Slovenia; Croatia

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