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Reducing Business Operating Costs in the field of Healthcare by introducing Customer with Web Sale Systems (CROSBI ID 643418)

Prilog sa skupa u zborniku | izvorni znanstveni rad | međunarodna recenzija

Konecki, Mario ; Pihir, Igor ; Vidačić, Stjepan Reducing Business Operating Costs in the field of Healthcare by introducing Customer with Web Sale Systems // Conference Proceedings of the 2016 ICBTS / ICBTS (ur.). Boston (MA): ICBTS, 2016. str. 105-111

Podaci o odgovornosti

Konecki, Mario ; Pihir, Igor ; Vidačić, Stjepan

engleski

Reducing Business Operating Costs in the field of Healthcare by introducing Customer with Web Sale Systems

Contemporary business systems operate with high demands for efficiency and reduction of operating costs and this also applies to the field of healthcare. One of the means of reducing these costs is to introduce customers with various web sale systems, such as web shops, that can help them in purchasing the desired products or services. In this way customers are able to plan their purchase at their own pace, which is more convenient compared to the standard way of buying products/services. The introduction of a web sale system can reduce personnel expenses and in many cases existing personal becomes able to attend to their other duties in a more detailed manner since web sale system reduces part of their communication activities. In this paper, an integration of web systems support for purchasing of products or services into business systems in the field of healthcare is presented and its effects on reducing business operating costs are analyzed and elaborated.

healthcare ; business systems ; operating costs ; customers ; web sale systems

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Podaci o prilogu

105-111.

2016.

objavljeno

Podaci o matičnoj publikaciji

Conference Proceedings of the 2016 ICBTS

ICBTS

Boston (MA): ICBTS

978-616-406-840-7

Podaci o skupu

International Academic Multidisciplinary Research Conference 2016

predavanje

30.06.2016-02.07.2016

Boston (MA), Sjedinjene Američke Države

Povezanost rada

Informacijske i komunikacijske znanosti