Reducing Business Operating Costs in the field of Healthcare by introducing Customer with Web Sale Systems (CROSBI ID 643418)
Prilog sa skupa u zborniku | izvorni znanstveni rad | međunarodna recenzija
Podaci o odgovornosti
Konecki, Mario ; Pihir, Igor ; Vidačić, Stjepan
engleski
Reducing Business Operating Costs in the field of Healthcare by introducing Customer with Web Sale Systems
Contemporary business systems operate with high demands for efficiency and reduction of operating costs and this also applies to the field of healthcare. One of the means of reducing these costs is to introduce customers with various web sale systems, such as web shops, that can help them in purchasing the desired products or services. In this way customers are able to plan their purchase at their own pace, which is more convenient compared to the standard way of buying products/services. The introduction of a web sale system can reduce personnel expenses and in many cases existing personal becomes able to attend to their other duties in a more detailed manner since web sale system reduces part of their communication activities. In this paper, an integration of web systems support for purchasing of products or services into business systems in the field of healthcare is presented and its effects on reducing business operating costs are analyzed and elaborated.
healthcare ; business systems ; operating costs ; customers ; web sale systems
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Podaci o prilogu
105-111.
2016.
objavljeno
Podaci o matičnoj publikaciji
Conference Proceedings of the 2016 ICBTS
ICBTS
Boston (MA): ICBTS
978-616-406-840-7
Podaci o skupu
International Academic Multidisciplinary Research Conference 2016
predavanje
30.06.2016-02.07.2016
Boston (MA), Sjedinjene Američke Države