engleski

Lexical Approach to Teaching German in Tourism

The lexical approach concentrates on developing learners' proficiency with words and word combinations. It is based on the idea that an important part of language acquisition is the ability to comprehend and produce lexical phrases as unanalysed wholes. The telephone communication is essential for the front office staff. In order to improve it and to make it easier for students and individual learners we selected the most frequent lexical patterns and classified them by communicative intentions. Lexical patterns are divided into the patterns used by receptionist and those used by guest or somebody asking for guest.

lexical approach ; telephone communication ; lexical patterns ; front office ; receptionist

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