engleski

The review of tools for human resources management in quality management system

The concept of quality management as one of the key requirements in front of management puts the resource management (item 6 S 9001), with special emphasis on human resources management and its competence. A variety of studies in this area points out to the fact that human resource has a very important role for the organization, and with their quality management, organization strengthens its position in the market. Human resources management signifies a scientific discipline, management function in organizations and practices and interaction with others in the company. For managing, key function is planning with the application of the principle of making decisions based on facts. For this reason it is important in the planning process of human resources to use various of management tools to ensure competent human resource function in ensuring the effective and efficient management of the organization. This paper provides an overview of management tools related to the function of planning of human resources in the organization.

human resource management ; human potential planning ; quality management ; ISO 9001

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