Employee loyalty: differences between genders and the public and the private sector (CROSBI ID 230262)
Prilog u časopisu | izvorni znanstveni rad
Podaci o odgovornosti
Klopotan, Igor ; Buntak, Krešimir ; Drožđek, Ivana
engleski
Employee loyalty: differences between genders and the public and the private sector
This article presents the results of the research on important parameters of the loyalty of employees in the public and the private sector. The research was conducted in the Republic of Croatia as a part of the research focused on the essential parameters of the loyalty of employees that contribute to building and retaining loyal behaviour. Loyalty and employee satisfaction are the key parameters that influence the success of a company. In addition, loyal and satisfied employees are important in building good relationships with customers, suppliers and all stakeholders involved in business processes of an organization or a company. The purpose of this article is to define whether there is a difference in parameters of the loyalty of employees in the public and the private sector in Croatia, as well as whether there are certain differences based on gender.
loyalty ; employee loyalty management ; quality management ; employee motivation
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Podaci o izdanju
14 (3)
2016.
303-315
objavljeno
1334-4684
1334-4676
10.7906/indecs.14.3.3
Povezanost rada
Ekonomija