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izvor podataka: crosbi

Satisfaction as a determinant of tourist expenditure (CROSBI ID 229515)

Prilog u časopisu | izvorni znanstveni rad | međunarodna recenzija

Smolčić Jurdana, Dora ; Soldić Frleta, Daniela Satisfaction as a determinant of tourist expenditure // Current issues in tourism, 20 (2017), 7; 668-690. doi: 10.1080/13683500.2016.1175420

Podaci o odgovornosti

Smolčić Jurdana, Dora ; Soldić Frleta, Daniela

engleski

Satisfaction as a determinant of tourist expenditure

The main aim of this study is to analyse the influence of tourist satisfaction with the tourism offering on tourist expenditure in the destination. Quantitative analysis is based on 523 self- administered questionnaires collected from tourists visiting Rijeka and the Opatija Riviera (Croatia) during the summer of 2014. Principal component analysis was conducted on 22 elements of the offering in order to reduce the dimensionality of satisfaction with the tourism offering, resulting in four dimensions of satisfaction. Regression analysis was conducted with the log of daily expenditure as a dependent variable. The results revealed that only one satisfaction dimension (related to the diversity of facilities) out of the four proved to be a significant predictor of tourist expenditure in the destination. The study also confirms that family income, type of accommodation, past behaviour and length of stay significantly influence daily expenditure.

tourist expenditure ; visitor satisfaction ; expenditure determinants ;

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Podaci o izdanju

20 (7)

2017.

668-690

objavljeno

1747-7603

10.1080/13683500.2016.1175420

Povezanost rada

Ekonomija

Poveznice