engleski

Experiences and educational needs of social workers working with children and youth and perpetrators of criminal acts

The goal of this study was to to get inside the experiences and needs of social workers working with children and youth with behavioural problems and with perpetrators of criminal acts in Social Welfare centres and Justice Department in Zagreb. PARTICIPANTS: Three qualitative researches were conducted in 2012., 2013. and 2014. in Social Welfare Center and Justice Department in the capital city of Croatia Zagreb. Researches were conducted by using focus groups and interwiews (7 interwiews with participants in social welfare center, 1 focus group with seven participants in social welfare center) (N=14 participants), and one focus group with participants working in Justice Department (N=10) Participants in social welfare center were by profession social workers (N=7), psychologists (N=3) , social pedagogics (N=2) and lawers (N=2) and in Justice Department participants were social workers. METHOD: Each interwiew took 30-45 minutes, while focus groups took 50 minutes (data where recorded). Questions were focused on the content of work professionals in social care and justice work use, their experiences and feelings and problems they face in their work. Data where transcripted and analyzed by using opened coding consisted of: finding terms, finding codes, analizing terms and codes. Results: Social workes face with problems in their work regarding with low co-operation with other institutions (schools, police), low working conditions (three social workers in one small room), increase of soffisticated problems of children, youth, families (manipulation, cyberbulling.....), need for additional education in the area of working with families faced with violence, children and youth with behavioural problems, supervision, social work with perpetrators of criminal acts.

social workers; children and youth; perpetrators; criminal acts

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