engleski

The E-Business Transformation Framework for E-Commerce Control and Monitoring Pattern

A determinant factor in the continuous process of transforming a traditional business environment into an innovative and lean business services oriented environment, is the role of: 1) the e-Business Transformation Manager (e-BTM) ; and 2) the needed e-commerce/e-business transformation framework. Such a framework should support to govern, automate, trace-monitor and control the e-business transformation project’s artifacts and outcomes ; the same framework can be used later in the production phase to monitor the finalized e-business system. Another important element in transforming a traditional Business environment and its business information system into an innovative and controlled e-business platform is the role of governance and traceability of atomic e-business services ; this capacity should be crafted in an e-commerce/e-business transformation framework that offers an adaptable architecture pattern (Trad, 2015b). The e-BTM’s role is crucial for the implementation phase of the complex e-business/e-commerce transformation projects (e-BTP). Where his or her (for simplicity reasons the authors will use his/he in further text) decisions can be made in a just-in-time manner using outputs from existing monitoring and logging systems, to govern (or control) the e-BTP. Unfortunately a holistic control and monitoring module for such e-BTPs is does not exist and are very complex to implement. A decision making environment can also be used in the e-commerce production phase which comes after the finalization of the implementation phase of the e-BTP. This research phase focuses on the control and monitoring module for the Selection management, Architecture-modelling, Control-monitoring, Decision-making and Training management Framework (SmAmCmDmTmF for simplification, in further text, the term Environment will be used), that supports various aspects of e-BTP’s activities. In this chapter the authors present a set of e-commerce/e-business control and monitoring managerial and technical recommendations, as well as a set of reusable patterns in the form of reference architectures (ISO, 2000 ; ISO, 2007). The Environment puts forward a solution for an overall control and monitoring of the e-system’s resources. The control and monitoring component’s role is of central importance for the implementation of atomic or micro services based e-BTPs ; unfortunately an enterprise control and monitoring pattern for e-BTPs does not exist. A control and monitoring pattern or architecture reference model can be also used in the enterprise’s production maintenance activities, which come after the finalization of the implementation phase of an e-BTP.

E-Commerce, Control

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