engleski

From traditional models of accountability to accountability for performance: Inter-sector comparison in Croatian public administration

Croatia's public administration is exposed simultaneously to various forms of accountability based on politico-democratic, legal, bureaucratic and professional criteria. In addition, as a novelty, managerial instruments that can stimulate performance measurement, such as strategic planning, were recently introduced. Public administration is starting to measure performance and to be accountable for the results of its actions, but the adoption to this new reality is slow. Also, it is a question whether the same type of instruments of accountability and, specifically, accountability for performance exist in different parts of Croatian public administration. The paper analyses accountability mechanisms and instruments of Croatian public administration - state administration, public services and local self-government, on the example of the selected organisations (one ministry, one public institution and one town). Empirical research was conducted by using the data content analysis (strategic documents, legal regulations, and soft law documents). The results show that there are differences between the three sectors and that the accountability for performance is most developed in public services sector. The first part of the paper summarises different models of accountability of public administration. The second part sketches the accountability mechanisms in Croatian public administration. The third part presents the analyses of accountability for performance in Croatian state administration, public services and local self-government. The final part of the paper offers a general conclusion.

accountability; Croatia; performance; public administration

nije evidentirano