engleski

Multidimensional analysis model of using Information technologies and information systems in higher education

In the context of global changes the role of higher education is becoming increasingly important. Higher education is more and more reliant on information and communication technology and information systems (ICT& IS). In this sense, the purpose of this paper is to set up a multi-dimensional model for measuring the quality of ICT& IS use in the context of higher education in the tourism and hospitality industry. Also the paper will present the model of measurement and presentation of results in a multidimensional space.The introduction will present the specifics of the educational process in higher education. Challenges and specific issues of measurement the quality of ICT use & IS in the context of higher education will be explained. Furthermore, with the purpose of setting up of an analytical model the segmentation of specific points and aspects of the use of ICT and parts of IS will be performed. After that, the modules of multidimensional model for measuring the quality of IS & ICT use in higher education will be elaborated. Based on the defined modules a multi-dimensional analytical model will be presented.Based on the proposed model the process of making an application interface for multidimensional measurement of quality IS & ICT use in higher education will be described. Originality of this researchand this paper reflects in the part of which a model for a multidimensional measurement of the quality and presentation of the results (the planes and directions of multidimensional space) using ICT & IS in the context of higher education will be presented. Also, the application interface for entering data for multidimensional analysis will be suggested and described. In this way, the measurement and raising the quality of IS & ICT use in higher education will increase the contribution in both the scientific and practical level.

Higher Education ; ICT ; information systems ; multidimensional analysis ; quality

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