engleski

Support for new approach within rail freight transport leading to creation of favourable conditions in transport market

European carriers have been experiencing rail freight transport stagnation despite the fact that it has a solid position in the transport market. The future development of rail transport volumes will be significantly affected by various approaches from the side of carriers also within the framework of quality management. Facing tough competition from other means of transport, rail carriers should be able to provide their customers with a full range of well-prepared transport services. This article is focused on various views on modern management approaches that should be applied within rail freight transport for supporting its competitiveness in the transport market. It emphasises the importance of their using and permanent monitoring of quality services.

Freight transport; rail carriers; quality services

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