engleski

Interactive effects of multi-foci justice sources on employees’ work engagement

This study aimed to examine the moderating role of client justice on the interactive effects of supervisory and organisational justice on employees’ work engagement. The data obtained through a self-assessment questionnaire from a sample of 349 employees in Croatian insurance companies and banks are analysed using moderated polynomial regression analysis combined with response surface methodology. The results indicate the importance of the congruence between justice sources for predicting employees’ work engagement. Client justice moderates the interactive effects of supervisory and organisational justice on employees’ work engagement. The theoretical contributions to the theory of congruence in organizational research, as well as the practical implications of the results for the development of HRM in organizations are discussed.

organizational justice; supervisory justice; client justice; work engagement

nije evidentirano