hrvatski

Upravljanje ljudskim potencijalima u funkciji unapređenja kvalitete putničkih agencija na području Republike Hrvatske

Starting from the fact that tourism is one of the initiators of the development of Croatian economy and the importance of the quality of tourism workers in the function of improving the quality of tourist services, the research was conducted with the aim to determine to what extent and how the travel agencies as one of the providers of tourist services, retain their professional staff as key holders of competitive advantage and use their potential to achieve better business results as well as satisfaction of employee and customer.

UPRAVLJANJE LJUDSKIM POTENCIJALIMA ; PUTNIČKE AGENCIJE ; KVALITETA TURISTIČKIH USLUGA

nije evidentirano