engleski

Example of decision making in human resource management using analytic hierarchy process

One of the functional domains within human resource management is the recruitment of employees for the organization. Selecting the best candidate is a complex issue that involves decision making based on multiple criteria. This paper explores the process of finding the best candidate for a particular area of work by applying multiple criteria decision making models. The practical application of the analytic hierarchy process (AHP) method in multi-criteria decision making methods is shown as part of human resource management. It also demonstrates the utilization of this method when put in practice in the context of a greater satisfaction of employees and managers when decisions are taken. The application of the AHP multiple criteria decision making method has been performed in a state-owned organization in Croatia with the purpose of selecting candidates for a hypothetical position. For this purpose, the key criteria for evaluating the candidates have been identified and different weights to each criterion have been set. A total of 16 criteria have been used for the analysis of five alternatives using the Expert Choice Tools. A survey has been conducted (both among the candidates and the committee) and the results have shown that all the respondents have a positive attitude towards the application of AHP method in the selection of human resources. A recommendation for future research is: to create an AHP model for rewarding employees in the organization and to examine the impact of the group decision making in the AHP method on the entire process of selection of candidates.

multi-criteria decision making ; AHP method ; human resource management ; selection

nije evidentirano