engleski

Destination Attractiveness Drivers among Urban Hostel Tourists : an Analysis of Frustrators and Delighters

This study is based on data from 679 tourists staying at hostel accommodation facilities in Zagreb, a propulsive city-break destination in Central Europe. Besides providing insight into socio-demographic and behavioral characteristics of hostel tourists, this study uncovers determinant destination attributes influencing their perceptions of destination attractiveness. In particular, impact-asymmetry analysis identified potential sources of delight and frustration among hostel tourists. Since the hostel tourist segment as such is almost completely unconsidered in contemporary tourism research, partly covered only by few studies on youth travelers and backpackers, the results of this case study are valuable to both practitioners and researchers related to the hosteling industry and city DMOs.

hostel tourist ; budget accommodation ; destination attractiveness ; city break ; impact asymmetry analysis

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