engleski

Job Satisfaction and Employees' Individual Characteristics

Job satisfaction is the employee’s general feeling about the job or the constellation of attitudes toward various aspects of the job. From this definition it is clear that this attitude is affected by the nature of the job which the employee performs as well as by the work environment where s/he works. However, these factors are not the only source of job satisfaction. Specifically, the employee’s individual characteristics are often a significant determinant of their job satisfaction. The aim of this paper is to analyze employees’ job satisfaction with regard to the following individual characteristics: gender, age and education. Empirical research was conducted on a sample of 4, 430 employees. The research instrument was a questionnaire. The collected data were analyzed by the usual statistics methods, supported by the SPSS program. The results showed that there was a difference in job satisfaction between men and women. Namely, it was found that women were more satisfied at work than their male colleagues. Additionally, due to the employees’ age, the differences in job satisfaction were also detected. Specifically, cyclic movement of job satisfaction was discovered. This means that in some periods of employees’ life job satisfaction increased while in some period it fell, and in some it increased again. Furthermore, where the level of education was considered the results of this study showed the more educated employees were more satisfied at work.

job satisfaction; individual characteristics; Croatia

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