engleski

Impact of Mobbing on Health and Absenteeism among Nurses

Mobbing is a specific form of behavior in the workplace, in which one person or a group of them systematically psychologically (mentally) abuses and humiliates another person during a longer period of time. Effects of mobbing on working behavior, individual and organizational performances are coming more and more in the focus of research interest of modern management and human resources management. This paper is based on a research performed on a random sample of 287 nurses working in the hospital centre in Split (KBC Split). The research was anonymous, carried on in June and July 2013, using a specific questionnaire. The results show that the overall exposure to mobbing was 38.7% - i.e. 38.7% of respondents declared that at some point of their employment they have been exposed to some cases of mobbing. The largest proportion of respondents who considered themselves as victims of mobbing has been found in the age group of 25-34 years old. Gender and level of education did not show any specific difference because the proportion of male respondents was very small compared to female (8, 4% : 91.6%), and the level of education was quite uniform. Most commonly, mobbers were colleagues hierarchically at the same level as victims. Statistically significant indications were found that exposure to mobbing affects considerably both the health and the increased absenteeism among this occupational group.

mobbing; mobbers; organizational behavior; health; absenteeism

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