On the Transformation of Traditional IS Service Department into a Modern IS Centre: A Case Study (CROSBI ID 481383)
Prilog sa skupa u zborniku | izvorni znanstveni rad | međunarodna recenzija
Podaci o odgovornosti
Fertalj, Krešimir ; Kalpić, Damir
engleski
On the Transformation of Traditional IS Service Department into a Modern IS Centre: A Case Study
Some issues related to the transformation of a traditional IS service department into a modern team-based information center are discussed. The process of transformation comprises human resources analysis, investigation of possible ways of transformation, proposal of a new organization and constitution of development teams (DTs). New organization is based on DTs with flexible structure, which ensures a successful transformation. Education during transformation must be adjusted to the customer and can include different approaches such as on-the-job education, full curricu-lum and the short-term training plan, consulting services, end-user education and so forth. An educational framework should propose the standards to be followed and possible adjustments of those standards, which would make the education successful. A study done for a large state-owned Croa-tian company, carried out in practice as part of the initial strategy plan, will be presented and used as an example.
Consulting; Team Organization; IT Education.
nije evidentirano
nije evidentirano
nije evidentirano
nije evidentirano
nije evidentirano
nije evidentirano
Podaci o prilogu
2001.
objavljeno
Podaci o matičnoj publikaciji
Proceedings of 2001 Informing Science Conference
Cohen, Eli
Krakov:
Podaci o skupu
2001 Informing Science Conference
predavanje
19.06.2001-22.06.2001
Kraków, Poljska