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Pregled bibliografske jedinice broj: 703042

The Effect of Web 2.0 Usage in E-Service Quality in Hospitality


Andrlić, Berislav; Ezendu, Ariwa
The Effect of Web 2.0 Usage in E-Service Quality in Hospitality // Green Technology Applications for Enterprise and Academic Innovation / Ezendu, Ariwa (ur.).
Hershey, Pennsylvania, USA: IGI Global, 2014. str. 1-13


Naslov
The Effect of Web 2.0 Usage in E-Service Quality in Hospitality

Autori
Andrlić, Berislav ; Ezendu, Ariwa

Vrsta, podvrsta i kategorija rada
Poglavlja u knjigama, znanstveni

Knjiga
Green Technology Applications for Enterprise and Academic Innovation

Urednik/ci
Ezendu, Ariwa

Izdavač
IGI Global

Grad
Hershey, Pennsylvania, USA

Godina
2014

Raspon stranica
1-13

ISBN
9781466651661

Ključne riječi
E-commerce, E-tourism , E-marketing , Tourism, Web site, Hospitality, Web 2.0

Sažetak
This paper will explore the usage of web 2.0 technologies in determining level of quality of web sites in the Croatian hotel industry. Namely, in order to determine the level of quality, it is necessary to identify the characteristics of web sites qualitatively and quantitatively. The data obtained it is possible to determine the degree of information compliance with the wishes and needs of potential clients. As the basis of primary research authors will use the original model evaluation on a selected sample of hotels in Croatia.

Izvorni jezik
Engleski

Znanstvena područja
Ekonomija



POVEZANOST RADA


Ustanove
Veleučilište u Požegi

Profili:

Avatar Url Berislav Andrlić (autor)

Citiraj ovu publikaciju

Andrlić, Berislav; Ezendu, Ariwa
The Effect of Web 2.0 Usage in E-Service Quality in Hospitality // Green Technology Applications for Enterprise and Academic Innovation / Ezendu, Ariwa (ur.).
Hershey, Pennsylvania, USA: IGI Global, 2014. str. 1-13
Andrlić, B. & Ezendu, A. (2014) The Effect of Web 2.0 Usage in E-Service Quality in Hospitality. U: Ezendu, A. (ur.) Green Technology Applications for Enterprise and Academic Innovation. Hershey, Pennsylvania, USA, IGI Global, str. 1-13.
@inbook{inbook, editor = {Ezendu, A.}, year = {2014}, pages = {1-13}, keywords = {E-commerce, E-tourism , E-marketing , Tourism, Web site, Hospitality, Web 2.0}, isbn = {9781466651661}, title = {The Effect of Web 2.0 Usage in E-Service Quality in Hospitality}, keyword = {E-commerce, E-tourism , E-marketing , Tourism, Web site, Hospitality, Web 2.0}, publisher = {IGI Global}, publisherplace = {Hershey, Pennsylvania, USA} }

Časopis indeksira:


  • Web of Science Core Collection (WoSCC)
    • Book Citation Index - Science (BKCI-S)
    • Book Citation Index - Social Sciences & Humanities (BKCI-SSH)
  • Scopus