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Pregled bibliografske jedinice broj: 702737

Research and ranking of the factors of impact on efficiency and effectiveness of the quality management system certification process using the prior factor ranking method


Tunjić, Đuro; Kljajin, Milan; Kondić, Veljko
Research and ranking of the factors of impact on efficiency and effectiveness of the quality management system certification process using the prior factor ranking method // Tehnički vjesnik : znanstveno-stručni časopis tehničkih fakulteta Sveučilišta u Osijeku, 21 (2014), 2; 383-388 (međunarodna recenzija, članak, znanstveni)


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Naslov
Research and ranking of the factors of impact on efficiency and effectiveness of the quality management system certification process using the prior factor ranking method

Autori
Tunjić, Đuro ; Kljajin, Milan ; Kondić, Veljko

Izvornik
Tehnički vjesnik : znanstveno-stručni časopis tehničkih fakulteta Sveučilišta u Osijeku (1330-3651) 21 (2014), 2; 383-388

Vrsta, podvrsta i kategorija rada
Radovi u časopisima, članak, znanstveni

Ključne riječi
certification; efficiency; effectiveness; impact factors; prior factor ranking method; quality; quality management system

Sažetak
This article shows the method of ranking the factors in the study of efficiency and effectiveness of the process of quality management system certification compliant with the requirements of international standard ISO 9001. During the research of efficiency of the quality management systems certification process in enterprises of metal processing industry in Croatia, various impact factors that affect the certification process have been identified. Therefore, the issue arose whether each factor could be treated equally, i.e. whether there are factors that are more important and have a more pronounced effect and greater impact on the certification process. The survey collected the opinions of competent experts in certification institutions, i.e. of external auditors who are directly involved in the certification process, and the representatives of the quality of the companies that have certified the system for at least two years. After the data was collected, ranking of impact factors and analysis of results was conducted.

Izvorni jezik
Engleski

Znanstvena područja
Strojarstvo



POVEZANOST RADA


Projekt / tema
152-1521473-3111 - Značajke proizvoda za sveukupnu realizaciju proizvoda kod brze proizvodnje (Milan Kljajin, )

Ustanove
Strojarski fakultet, Slavonski Brod

Profili:

Avatar Url Milan Kljajin (autor)

Citiraj ovu publikaciju

Tunjić, Đuro; Kljajin, Milan; Kondić, Veljko
Research and ranking of the factors of impact on efficiency and effectiveness of the quality management system certification process using the prior factor ranking method // Tehnički vjesnik : znanstveno-stručni časopis tehničkih fakulteta Sveučilišta u Osijeku, 21 (2014), 2; 383-388 (međunarodna recenzija, članak, znanstveni)
Tunjić, Đ., Kljajin, M. & Kondić, V. (2014) Research and ranking of the factors of impact on efficiency and effectiveness of the quality management system certification process using the prior factor ranking method. Tehnički vjesnik : znanstveno-stručni časopis tehničkih fakulteta Sveučilišta u Osijeku, 21 (2), 383-388.
@article{article, year = {2014}, pages = {383-388}, keywords = {certification, efficiency, effectiveness, impact factors, prior factor ranking method, quality, quality management system}, journal = {Tehni\v{c}ki vjesnik : znanstveno-stru\v{c}ni \v{c}asopis tehni\v{c}kih fakulteta Sveu\v{c}ili\v{s}ta u Osijeku}, volume = {21}, number = {2}, issn = {1330-3651}, title = {Research and ranking of the factors of impact on efficiency and effectiveness of the quality management system certification process using the prior factor ranking method}, keyword = {certification, efficiency, effectiveness, impact factors, prior factor ranking method, quality, quality management system} }

Časopis indeksira:


  • Web of Science Core Collection (WoSCC)
    • Science Citation Index Expanded (SCI-EXP)
    • SCI-EXP, SSCI i/ili A&HCI
  • Scopus


Uključenost u ostale bibliografske baze podataka:


  • Compendex (EI Village)
  • Fluidex (Fluid Engineering Abstracts)
  • INSPEC
  • METADEX: Metals Science
  • Journal Citation Reports/Science Edition
  • SCOPUS
  • COMPENDEX
  • Geo Abstracts
  • Cambridge Scientific Abstracts
  • Elsevier Biobase
  • Elsevier GeoAbstracts
  • PaperChem
  • EMBASE