engleski

Enabling and monitoring mobile services using Over-The-Air device management technology

Ongoing evolution of mobile networks and expansion of capabilities of mobile devices have opened a space for deployment of new and attractive “triple play” mobile services like WAP, Internet and Intranet access, EMS, MMS, mobile e-mail, Push-To-Talk, Push-To-See and video streaming into daily use. Constant changes and upgrades of network functionality require changes in configuration of parameters that enable interworking between mobile device and network service. Therefore mobile operators must be able to manage subscribers’ mobile devices more efficiently to enable use of new services. Over the Air (OTA) device management technology answers those issues, giving mobile operators a cost effective and reliable solution to swiftly and accurately configure mobile devices for new services, allow firmware updates and to provide diagnostics and repair of possible device and service problems. Moreover, OTA technology can be used to monitor and measure service quality delivered to the subscriber from the place where it matters most – the mobile device itself. This article shows an overview of OTA device management technology, its processes and protocols used for provisioning and management of 2G and 3G mobile devices with a case study for mobile device configuration, device management along with network and service performance measurement based on OTA product package from mFormation Technologies Service Manager platform.

OTA ; Over the air ; device management ; interworking ; mobile ; network

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