Nalazite se na CroRIS probnoj okolini. Ovdje evidentirani podaci neće biti pohranjeni u Informacijskom sustavu znanosti RH. Ako je ovo greška, CroRIS produkcijskoj okolini moguće je pristupi putem poveznice www.croris.hr
izvor podataka: crosbi !

A Review on the Use of Performance Indicators in the Public Sector (CROSBI ID 204291)

Prilog u časopisu | pregledni rad (znanstveni)

Markić, Danijela A Review on the Use of Performance Indicators in the Public Sector // TEM Journal, 3 (2014), 1; 22-28

Podaci o odgovornosti

Markić, Danijela

engleski

A Review on the Use of Performance Indicators in the Public Sector

When set in strategic context and developed according to valuable criteria, performance indicators can be a powerful tool for different purposes in the public sector. Since their use in public services is evidently increasing, this review paper presents needed synthesis of important facts and findings about performance indicators: their advantages and shortcomings, characteristics, types and purposes, important criteria for their selection, data sources for indicators and data collection and processing procedures. Also, an overview of open questions in data collection and processing is introduced.

performance indicators; public services; performance data management system; data sources

nije evidentirano

nije evidentirano

nije evidentirano

nije evidentirano

nije evidentirano

nije evidentirano

Podaci o izdanju

3 (1)

2014.

22-28

objavljeno

2217-8309

2217-8333

Povezanost rada

Informacijske i komunikacijske znanosti