engleski

Cloud ERP System Customization Challenges

Customization is one of the known challenges in traditional ERP systems. With the advent of Cloud ERP systems, a question of determining the state of such systems regarding customization and configuration ability arises. As there are only a few literature sources partially covering this topic, a more comprehensive and systematic literature review is needed. Thus, this paper presents a literature review performed in order to give an overview of reported research on "Cloud ERP Customization" topic performed in the last 5 years. In two search iterations, a total of 32 relevant papers are identified and analyzed. The results show that several dominant research trends are identified along with 12 challenges and issues. Additionally, based on the results, the possible future researches are proposed.

Cloud computing; Customization; Configuration; Multi-tenancy; SaaS; ERP

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