engleski

Enterprise Content Management System (ECM) as an Auxiliary Tool for Implementation of ISO 9001 Standard

Being certified under ISO 9001 standard today has become recognized as a key to success, but it carries with it numerous documentation requirements that are difficult to keep up without a good organization system. Quality management system documentation may be in printed or electronic form and includes all sources of information which are used in management system. The Standard describes the requirements for documentation and records which must be defined in documented procedure. Due to the fact that information is used in document form in almost all company’s activities, it is necessary to use good document control system. This chapter describes implementation of ISO 9001 standard through Enterprise Content Management software. Usage of electronic storage of documentation facilitates managing and control of all processes without unnecessary accumulation of paper documentation.

ISO 9001 standard, documentation, ECM, wood industry

This book chapter is extended version of article published in WOODema i.a. proceedings 2013.