engleski

Generic functional and management model of doctoral study

Doctoral studies are specific virtual suborganizations within institutions of higher education with specific research and education activities. They can be seen as complex systems with unique organizational complexity which needs to be explored in order to identify organizational structure and hierarchy, their composition and influence on resource planning and management. This is important, because this impacts business processes, within the institution of higher education which must be measured and managed effectively in order to allow the institution to operate with quality and within planned budget. In this paper we describe results of processes reengineering project at Doctoral study in Information science at University of Zagreb, Faculty of Organization and Informatics. In this research appropriate business process analysis methods were conducted and 15 complex business process models with sub-processes were developed. This finally led to a generic functional and management model of doctoral study. This model presents the management framework of a generic doctoral study. Model itself consists of multi-level hierarchical management bodies, in generic doctoral study, which are responsible for the execution of its processes and achievement of main strategic objectives. Generic strategic objectives map for doctoral study has been also proposed by using Balanced Scorecard methodology.

Doctoral study; management; strategic objectives; generic functional and management model

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