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Pregled bibliografske jedinice broj: 632853

Systems approach to management problems

Dvorski, Stjepan; Kovšca, Vladimir
Systems approach to management problems // Book of Proceedings - Part I / Vranešević, Tihomir ; Peručić, Doris ; Mandić, Miroslav ; Hudina, Boris (ur.).
Zagreb: Accent, 2012. str. 93-99 (predavanje, međunarodna recenzija, cjeloviti rad (in extenso), znanstveni)

Systems approach to management problems

Dvorski, Stjepan ; Kovšca, Vladimir

Vrsta, podvrsta i kategorija rada
Radovi u zbornicima skupova, cjeloviti rad (in extenso), znanstveni

Book of Proceedings - Part I / Vranešević, Tihomir ; Peručić, Doris ; Mandić, Miroslav ; Hudina, Boris - Zagreb : Accent, 2012, 93-99


1st International M-Sphere Conference For Multidisciplinarity in Science and Business

Mjesto i datum
Dubrovnik, Hrvatska, 04.-06.10.2012

Vrsta sudjelovanja

Vrsta recenzije
Međunarodna recenzija

Ključne riječi
Company; management; complexity; systems approach

Development of concepts of holistic solutions has long tradition in management of complex problems. In the period after World War II in various parts of the world appeared concepts that indicated growing complexity of business and social interdependence and aspired to integrated approach to solving problems. This approach was soon adapted by the system-oriented management that used principle of open systems in the study of business entities. Since business entities can also be regarded as systems, they are observed as separate set with specific goal and interconnected elements. Generally accepted definition is that business entity is a well known system of converting resources. Taking into account the temporal and situational elements, company process the resources, i.e. inputs (labor, ideas, capital, raw materials) into outputs (products, services, etc.) whose value is larger than total resource value, i.e. inputs necessary for their production, in the eyes of a group environment with which business entities cooperate. The fact that implies complexity is that in business entities observed as systems there are elements that are interconnected, where complexity can be defined with two components: structural and functional. Business entities and their environment are regulated units that operate and interact, while their relationships and positions subordinate their activity to numerous requests. Complexity of business entities and environment requires a systematic managerial approach because managing issues also becomes complex in structural and functional sense and their perception and understanding requires connections in temporal and contextual dimension. In so doing, the managing issue is manifested as issue of asking right questions because it is pointless to seek answers to badly formed questions. The mistake that most commonly occurs in management problems is the attitude how to manage existing business system with known managerial methods. During design of future business activity it is difficult to accept attitude that it will have same or similar decision-making structure, relations of functions etc. The aim of this paper is to show how straight thinking in management philosophy as well as its extensions of the present appear as wrong assumption. Therefore systems approach is proposed as alternative management approach.

Izvorni jezik

Znanstvena područja


Projekt / tema
016-0000000-1730 - Međuzavisnost liberalizacije poštanskog tržišta i izravnog marketinga (Stjepan Dvorski, )

Fakultet organizacije i informatike, Varaždin