engleski

An Experimental Workflow System in Business Automation

Workflow systems enhance the overall performance and efficiency of businesses by automating business processes as much as possible, while in the same time ensuring robustness, high availability, scalability, etc. There are many different approaches to workflow design and implementation depending on factors like size of business, existing infrastructure, employees' expertise, available budget, etc. In this paper we describe our experiences with Emailflow, a commercial product based on e-mail, and aimed at small and mid-sized businesses. To assess its possibilities we integrated Emailflow with an existing virtual store application.

workflow systems; business processes automation; virtual store

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