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Pregled bibliografske jedinice broj: 607923

Evaluation model of postal services


Kavran, Zvonko; Rakić, Estera; Mostarac, Katarina
Evaluation model of postal services // Proceedings of First International Conference on Traffic and Transport Engineering (ICTTE) / Čokorilo, Olja (ur.).
Beograd: Scientific Research Center Ltd., 2012. str. 509-515 (predavanje, međunarodna recenzija, cjeloviti rad (in extenso), znanstveni)


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Naslov
Evaluation model of postal services

Autori
Kavran, Zvonko ; Rakić, Estera ; Mostarac, Katarina

Vrsta, podvrsta i kategorija rada
Radovi u zbornicima skupova, cjeloviti rad (in extenso), znanstveni

Izvornik
Proceedings of First International Conference on Traffic and Transport Engineering (ICTTE) / Čokorilo, Olja - Beograd : Scientific Research Center Ltd., 2012, 509-515

ISBN
978-86-916153-0-7

Skup
International Conference on Traffic and Transport Engineering

Mjesto i datum
Beograd, Srbija, 29-30.11.2012

Vrsta sudjelovanja
Predavanje

Vrsta recenzije
Međunarodna recenzija

Ključne riječi
postal servces ; criteria ; model ; decision making

Sažetak
Given the size and complexity of the postal system, an experiment with the real system is not possible ; therefore application of simulation modeling is required. Rapid development of communication technology and trends in globalization processes lead to growing customer demands and use of alternative services in relation to traditional postal service. In such dynamic market, service analysis is necessary and forecasting trends and consequences of decision making process at management level. Multi-criteria analysis is a tool that defines the weight values of criteria and examines the impact of postal services at business operations in postal traffic. By using simulation method the priorities of alternatives with respect to changes at weight value of criteria and sub-criteria are tested. Simulation is used to predict the impact of certain decisions in postal business. In this article multi-criteria model for simulation and evaluation of postal services of the public postal operator has been proposed.

Izvorni jezik
Engleski

Znanstvena područja
Tehnologija prometa i transport



POVEZANOST RADA


Projekt / tema
135-1352586-2591 - Definiranje intermodalnih transportnih koridora višekriterijskim odlučivanjem (Kavran, Zvonko, MZOS - )

Ustanove
Fakultet prometnih znanosti, Zagreb

Profili:

Avatar Url Estera Rakić (autor)

Avatar Url Katarina Mostarac (autor)

Avatar Url Zvonko Kavran (autor)

Citiraj ovu publikaciju

Kavran, Zvonko; Rakić, Estera; Mostarac, Katarina
Evaluation model of postal services // Proceedings of First International Conference on Traffic and Transport Engineering (ICTTE) / Čokorilo, Olja (ur.).
Beograd: Scientific Research Center Ltd., 2012. str. 509-515 (predavanje, međunarodna recenzija, cjeloviti rad (in extenso), znanstveni)
Kavran, Z., Rakić, E. & Mostarac, K. (2012) Evaluation model of postal services. U: Čokorilo, O. (ur.)Proceedings of First International Conference on Traffic and Transport Engineering (ICTTE).
@article{article, editor = {\v{C}okorilo, O.}, year = {2012}, pages = {509-515}, keywords = {postal servces, criteria, model, decision making}, isbn = {978-86-916153-0-7}, title = {Evaluation model of postal services}, keyword = {postal servces, criteria, model, decision making}, publisher = {Scientific Research Center Ltd.}, publisherplace = {Beograd, Srbija} }

Časopis indeksira:


  • Web of Science Core Collection (WoSCC)
    • Conference Proceedings Citation Index - Science (CPCI-S)
    • Conference Proceedings Citation Index - Social Sciences & Humanities (CPCI-SSH)





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