engleski

Psychological and Sociological Aspects of eLearning

Influence that computers have over the education, with possibility of globalisation, are no longer a future fictional educational mode. Consequence of connecting via Internet and greater possibilities of sharing the educational contents shape some other conditions for teachers and organisers of learning. Additionally, education is becoming a lucrative business, which hasn’t been the case so far. Teaching is becoming a product that must respect all rules of market business. One of those is customer’s satisfaction, regardless to his background. The authors try to prove through the paper that customer’s satisfaction, in this case one of the higher education students, is a possible parameter of product’s quality. Satisfaction is observed from individual and group aspect that reflects both psychological and sociological aspect of the matter. Analysis has been made due to specifying the profile of individual or in raster satisfied participant of eLearning. At the process the students have been specifically analysed so it opens up a possibility of further researches which can include other participants as well.

eLearning; eStudent; cooperation; collaboration; eContents

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